The Four Primary Challenges Facing Credit Union CIOs Today and How to Address Them
CU*Answers CEO Randy Karnes discusses what he believes to be the four major things CIOs should be focusing on ensure their credit unions stay up-to-date and in the game.
Continuity at the Core: Documenting Your Response Plan
In the fourth installment of his series on Business Continuity Planning, Jim Lawrence recaps the first three articles and discusses how your plan should be laid out and documented.
Win the Lottery: Documentation as an Effective Program
Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.
Is Cannabis the Next Golden Opportunity for Credit Unions?
With medicinal and recreational marijuana businesses becoming more commonplace, Emily Claus debates the high-risk, high-reward stakes credit unions should be aware of when considering working with these accounts.
Suspicious Activity and Fraud: Warning Signs to Watch Out For
Credit unions need to cover a lot of ground when it comes to compliance and regulations. Thankfully, Marvin Johnson has some advice on where you should be focusing your time and efforts.
The Advantages of a Second to Market Strategy
The urge to come first is strong in our consumer culture. But is being first always best? Esteban Camargo explains the advantages of a second to market strategy.
Sales (and Life) Lessons from the Golf Course
Taking inspiration from a childhood story, Scott Collins reflects on how the lessons he’s learned on the golf course translate to lessons in sales.
Continuity at the Core: Continuity Strategies
In part three of his series on business continuity, Jim Lawrence discusses strategies in four distinct areas of your credit union to help eliminate downtime and stay on a budget.
Things to Consider When Switching Form Vendors
There are a number of reasons a credit union might look to make a switch when it comes to their form vendor, but what should they consider before taking the plunge? Nick Hawkins has a few ideas.
Using Audits as Assets
Audits don’t have to be scary, nor do they have to be without rewards. Chief Financial Officer Bob Frizzle shows you how to get the most out of your audits and turn the inconvenience into an asset.