Sub-Optimal Fraud Prevention Hurts Member Experience and Hastens Member Churn
Frank Moreno explains how a credit union’s lack of modern fraud prevention technology can spurn away younger generations and lead them into the arms of a new financial institution.
Aligning Cybersecurity with Business Objectives for Credit Unions
When considering cybersecurity needs, Steve Soukup encourages credit unions to build a robust plan that takes into account all possibilities and involves every team in the organization, not just IT.
The Hidden Horrors of a Visually Attractive Website
When it comes to website design, aesthetics tend to be top-of-mind for credit unions. However, Tony Muka cautions against prioritizing a website’s appearance over what lies beneath: the code, functionality, and security.
Malvertising is the Spooky Threat NCUA Wants You to Know About
NCUA’s recently published letter to credit union boards highlighted “malvertising”, a cyber security threat that credit unions should be aware of. CUSO Magazine’s Esteban Camargo explains what it is and what you can do to mitigate the risk.
NCUA Board Holds Open Meeting, Receives Briefings on Cybersecurity and New Charters
The National Credit Union Administration held its seventh open meeting of 2024 on October 24, during which they received briefs on cybersecurity and new federal charters established. CUSO Magazine’s Esteban Camargo reports on the meeting and what the board learned from the briefings.
Marketing Cybersecurity to Your Members
As we wrap up Cybersecurity Month, Peter Meyers reminds credit unions the event’s focus should not be limited to the credit union’s cybersecurity but the members’ as well. How are you educating them and promoting them to safeguard their information?
Velera Report Reveals Increase in Credit Card and Digital Payments Usage Amid Security Concerns
Velera has announced the release of its 2024 Eye on Payments study. The seventh annual report gauges payment preferences and behaviors among credit union members and other financial institution customers, examining how they have shifted and evolved within the past 12 months and recent years.
Are You Prepared for Cybersecurity Month?
As we enter October, Emily Claus reminds readers of another very important reason for the season: Cybersecurity Awareness Month, and what your credit union should do to be prepared.
NCUA Releases Annual Cybersecurity and Credit Union System Resilience Report
As the NCUA releases its annual Cybersecurity and Credit Union System Resilience Report to Congress, Emily Claus reports on the main concerns the NCUA is focusing on.
Exploring the Benefits of Electronic Documentation
In the current digital age, implementing an electronic documentation strategy of some kind is as essential as keeping the lights on. Matt Frizzle shares some of the benefits of adopting such a strategy and how you can get started.
