Every member of your team is a link in your organization’s chain. Losing a team member means a break in the chain where both information and processes are lost. This is why, Brendan Lindsey argues, it is critical for everyone in your organization to document their processes.
While many of us are getting ready to return to our offices and desks, others are seeing work from home turn into a completely virtual position now and in the future. Whether in different offices or remote, how can managers help their teams in a virtual environment in the long term? Kasey Hawkins has a few ideas.
CU*Answers CEO Randy Karnes discusses what he believes to be the four major things CIOs should be focusing on ensure their credit unions stay up-to-date and in the game.
In the fourth installment of his series on Business Continuity Planning, Jim Lawrence recaps the first three articles and discusses how your plan should be laid out and documented.
Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.