Underserved and Underbanked Communities Are Turning to FinTech

Underserved and Underbanked Communities Are Turning to FinTech

With the capabilities of modern technology, underserved communities are taking financing into their own hands and creating FinTechs tailor-made for their needs. Credit unions should reconsider how they’re reaching out, Emily Claus advises, or risk losing the communities they claim to serve.

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Behind the Scenes of the 5300 Call Report

Behind the Scenes of the 5300 Call Report

The 5300 Call Report can be a daunting task for a credit union to complete. Karen Sorensen shares her CUSO’s efforts to make this process easier for credit unions.

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Quick Troubleshooting Tips From the IT Pros

Quick Troubleshooting Tips From the IT Pros

Network Engineer Matt Taber discusses some easy troubleshooting methods that anyone, not just the IT gurus, can test out when they’re having issues

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Analyzing Website Design Trends From the Top Credit Unions

Analyzing Website Design Trends From the Top Credit Unions

Web Applications Developer Sam Lechenet analyzes common trends design among the top ten credit unions’ websites, and suggests what common elements you may want to implement into your site.

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How to Promote Your Credit Union’s Twitter Account

How to Promote Your Credit Union’s Twitter Account

Twitter can be an overwhelming tool, and it may seem as though success on the platform is up to luck or money. However, Casey Smith disagrees and has quite a few ideas to get you started in promoting your credit union’s Twitter account.

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Online Banking Fraud Prevention: The Overlooked Superpower

Online Banking Fraud Prevention: The Overlooked Superpower

While everyone is looking for a new, fail-safe solution to online banking fraud, Seth Longcore maintains that an excellent solution has been around for awhile, people just aren’t using it.

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What We Can Learn from the Microsoft Exchange Hafnium Vulnerability

What We Can Learn from the Microsoft Exchange Hafnium Vulnerability

The Microsoft Exchange Hafnium vulnerability left many organizations’ email servers compromised. EVP of Technology Dave Wordhouse shares ways his organization clamps down on cybersecurity to mitigate the risk of compromised networks.

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Go Digital or Risk Being Left Behind

Go Digital or Risk Being Left Behind

Web Developer and Credit Union Board Chairperson Kurt Hansen discusses why credit unions need to be focusing on digital support for their members–or risk being left behind.

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eStatement Notifications: Useful or Useless?

eStatement Notifications: Useful or Useless?

Dawn Moore reflects over the history of electronic statements and ponders what purpose – if any – they currently serve for members.

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Behind the Scenes of Quality Control

Behind the Scenes of Quality Control

Vice President of Quality Control Mary VanAntwerp offers a special look behind the curtains of her department to reveal the secrets of software development and testing.

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