Credit Union Success Belongs to the People

Credit Union Success Belongs to the People

CU*Answers CEO Randy Karnes responds to the NACUSO article “Do CUSOs Really Make a Difference”, and suggests that CUSOs have less to do with credit union success than the mentalities of the people that make them up.

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NACUSO: Do CUSOs Really Make a Difference?

NACUSO: Do CUSOs Really Make a Difference?

Are credit unions partnered with CUSOs more likely to succeed? NACUSO’s Guy Messick and Callahan’s Jay Johnson dive into the numbers to explore the question of whether CUSOs really do make a difference to the credit unions they serve.

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The Advantage of Building With Instead of For

The Advantage of Building With Instead of For

Need customer buy in when designing a new product or service? Jim Vilker examines the difference between simply building for your clients versus making them active participants in the creation of the services they will be using.

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CU*Answers and MY CU Services Launch New Strategic Partnership

CU*Answers and MY CU Services Launch New Strategic Partnership

CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and MY CU Services, the payment and technology CUSO of Vizo Financial, have launched a new strategic partnership to provide technical and operational services to the growing community of credit unions served by the two organizations.

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CUSO Turns 50: Celebrating CU*Answers

CUSO Turns 50: Celebrating CU*Answers

CU*Answers, a Credit Union Service Organization located in Grand Rapids, Michigan, will celebrate its 50th anniversary in 2020, marking it as one of the oldest CUSOs in the country.

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Element 22 Commercial Group Announces Strategic Partnership

Element 22 Commercial Group Announces Strategic Partnership

Element 22 Commercial Group, with the help of ten credit union investors, makes the jump to a Credit Union Services Organization.

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My First Weeks at CUSO Magazine

My First Weeks at CUSO Magazine

CUSO Magazine’s new junior editor and journalist, Emily Claus, reflects on her first few weeks at the magazine and a surprising case of culture shock.

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The Math and Mysteries Behind Credit Unions

The Math and Mysteries Behind Credit Unions

Math can be tricky. Good thing we have NACUSO’s Denise Wymore here to help cover some of the more perplexing numbers behind credit union’s market share, members, and future growth.

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Why Should We Do Our Best to Change the NCUA Board Member Selection Approach?

Why Should We Do Our Best to Change the NCUA Board Member Selection Approach?

In this op-ed originally appearing in Tell Me Why I’m Wrong, Randy Karnes explains why CUSOs need to step up and take a bigger role in the NCUA board member selection process for the sake of the industry at large.

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From Member to Board Chair: An Employee’s Perspective

From Member to Board Chair: An Employee’s Perspective

From new to the credit union industry to CU board chair in five years, Kurt Hansen recounts his journey and suggests others follow in his foot steps, walking the talk, and engaging with credit unions and their leaders.

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