Are credit unions partnered with CUSOs more likely to succeed? NACUSO’s Guy Messick and Callahan’s Jay Johnson dive into the numbers to explore the question of whether CUSOs really do make a difference to the credit unions they serve.
Need customer buy in when designing a new product or service? Jim Vilker examines the difference between simply building for your clients versus making them active participants in the creation of the services they will be using.
CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and MY CU Services, the payment and technology CUSO of Vizo Financial, have launched a new strategic partnership to provide technical and operational services to the growing community of credit unions served by the two organizations.
Element 22 Commercial Group, with the help of ten credit union investors, makes the jump to a Credit Union Services Organization.
In this op-ed originally appearing in Tell Me Why I’m Wrong, Randy Karnes explains why CUSOs need to step up and take a bigger role in the NCUA board member selection process for the sake of the industry at large.
From new to the credit union industry to CU board chair in five years, Kurt Hansen recounts his journey and suggests others follow in his foot steps, walking the talk, and engaging with credit unions and their leaders.