Most members don’t think strategically about what type of card to use for different transactions and scenarios, they grab whatever is closest. Heather French details how educating members to ensure they get the most out of their cards will better the member, the credit union, and the relationship between them.

Monday night, the Senate passed the 21st Century ROAD to Housing Act, which includes several credit union relief elements, such as the long-awaited Credit Union Board Modernization Act, reports Emily Claus.

Motivation and action go hand in hand, but most incorrectly assume the former comes before the latter. Nick Green offers some advice on how to start those big projects, career goals, and more that keep getting put off, promising that the motivation will follow.

Ten years ago, Idaho Central Credit Union started working with an adverising agency to help build their brand. Now, ten years later, Malia Cramer reflects on the lessons her agency and the credit union learned while working together and how they bolstered the partnership’s success.

Financial educator Tom Matthews explains why AI is a great partner for financial information, but a terrible one for financial advice, and how by merging AI knowledge with human trust and understanding, credit unions can put members on the best path forward.