Special employee groups make up a good portion of credit unions’ membership base, but credit unions still have a hard time connecting with them. Marketing expert Bo McDonald shares how credit unions can break down that barrier to better reach SEGs.

NCUA Chairman Kyle Hauptman has been appointed to the Public Company Accounting Oversight Board, reports CUSO Magazine’s Esteban Camargo. Hauptman will continue to serve as NCUA Chair until a successor is appointed.

In her new interview series with credit union educators and trainers, Kasey Olchowski sits down with TBA Credit Union’s Training and Development Specialist, Mae Johnson, to uncover her insider knowledge on onboarding and new hire training.

As credit unions rush to add AI to just about everything, Saeid Kian explains where most mistakes in AI adoption occur and how your credit union can avoid those pitfalls.

Using a real-world example, Mike Hales shares how credit unions can collaborate with CUSOs and Community Development Corporations to better meet the needs of small businesses in their communities.