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Scale Your Members, Not Your Staff

Scale Your Members, Not Your Staff

While credit unions and their staff tend to operate on a reactive basis, solving problems as they come along, Ashleigh Craven shares how shifting to a proactive approach can make the most of your teams skills and increase operational efficiency.

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The Times They Are Interchangin’

The Times They Are Interchangin’

Interchange income is a big part of credit union revenue, and U.S. Senators have it in their crosshairs. CUSO Magazine’s Esteban Camargo continues his financial education series with an explanation of interchange and the legislation proposed to change how it works.

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NCUA and ACU Debate Stablecoin Rule

NCUA and ACU Debate Stablecoin Rule

Before credit unions can begin offering stablecoins, the NCUA needs to issue its final regulatory rules on the issue by July 18th. America’s Credit Unions has responded with its suggestions on how the rule should be altered before the deadline passes, reports Emily Claus.

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Financial Literacy: The Human Element

Financial Literacy: The Human Element

As we continue to celebrate Financial Literacy Month, Emily Claus reminds credit unions that effort and intention matter when creating a financial literacy program, and why the task should not be left up to social media posts.

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The Missing Moment in Financial Wellness: Why Credit Unions Must Intervene at the Point of Decision, not Authorization

The Missing Moment in Financial Wellness: Why Credit Unions Must Intervene at the Point of Decision, not Authorization Hot

Consumers these days complete purchases in an instant, reacting quickly on impulse desires, limited-time deals, and low-inventory alerts, leaving little room for hesitation and budget considerations. Lindsay Vandergriff discusses the need for credit unions to reach members at the point-of-sale, not afterward, in order to better support their financial wellness goals.

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