In an effort to increase their membership, credit unions have been offering cash rewards for new account openings, loans, and more. Chip Filson wonders at the long-term effects of such a strategy and what it might mean for the relationship between financial institution and member.
As organizations are herded toward more and more AI programs, Dave Wordhouse offers words of advice on what to do with those AI systems after they’ve been implemented to ensure safety and soundness.
Credit unions are constantly collecting member data, yet most of it sits unused, doing little to build a connection between the member and the credit union. Ashleigh Craven urges credit unions to take their data out of the box and use it to start meaningful conversations with members.
The National Credit Union Administration has announced that it has extended benefits of the Community Development Revolving Loan Fund (CDRLF) for low-income-designated credit unions, including for those recovering from natural disasters and for newly chartered credit unions. CUSO Magazine’s Esteban Camargo reports.
As we celebrate the season of love, Emily Claus encourages credit unions to stop trying to mimic the competition, but to instead fall back in love with their mission of people over profit and to use their cooperative foundations to stand out from the rest.
