Julie Gessner interviews 1st Street Credit Union President and CEO Arthur Hart on why his credit union has made staff training such an important part of their daily operations.
Emily Claus takes a trip through the evolution of the teller role and speculates what the future of the position may look like in the face of improving technology.
Cooperatives know going it alone isn’t necessary. Chip Filson shares how six cooperatives, including three credit unions, combined resources to create a community park.
The Internal Revenue Service’s “Get My Payment” portal to provide information to consumers about their federal coronavirus Economic Impact Payments is providing inaccurate information to many financial institutions and their customers, creating confusion for everyone involved, groups including CUNA, NAFCU, the ABA and the ICBA wrote in a letter to IRS Commissioner Charles Rettig, reports David Baumann of the Washington CU Daily.
Just as you’d never drive a car without insurance or buy a laptop without a warranty, Scott Shippy encourages credit unions to be prepared and play it safe in regards to their data retention.
The Microsoft Exchange Hafnium vulnerability left many organizations’ email servers compromised. EVP of Technology Dave Wordhouse shares ways his organization clamps down on cybersecurity to mitigate the risk of compromised networks.
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