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You’ve Got a PAL in Me

You’ve Got a PAL in Me

Payday lenders have a storied history of taking advantage of the most financially vulnerable in our communities. CUSO Magazine’s Esteban Camargo looks into what credit unions can offer to provide a better option: Payday Alternative Loans.

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AI is Replacing Your Credit Union as Your Member’s Financial Advisor

AI is Replacing Your Credit Union as Your Member’s Financial Advisor Hot

In their continued search for trusted and accessible financial education resources, members are turning en masse to artificial intelligence, trusting it to guide their financial decisions. Emily Claus discusses the appeal, but also why handing the piggy bank over the AI is ultimately a mistake.

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NCUA Shares Its Newest Five Year Strategic Plan

NCUA Shares Its Newest Five Year Strategic Plan Hot

The National Credit Union Administration released its 2026-2030 Strategic Plan. CUSO Magazine’s Esteban Camargo summarizes the NCUA’s goals and objectives.

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NCUA’s Financial Fairy Tales

NCUA’s Financial Fairy Tales Hot

Following the reduction in staff by nearly a quarter, the NCUA claimed it was delivering millions in cost savings to credit unions. However, the numbers show a different outcome: an increase in total spending even with fewer staff members, says Chip Filson.

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Scale Your Members, Not Your Staff

Scale Your Members, Not Your Staff Hot

While credit unions and their staff tend to operate on a reactive basis, solving problems as they come along, Ashleigh Craven shares how shifting to a proactive approach can make the most of your teams skills and increase operational efficiency.

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