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NCUA Issues Clarification on SAR Confidentiality

NCUA Issues Clarification on SAR Confidentiality

The NCUA has issued clarification on what information can and cannot be shared with members with respect to Suspicious Activity Reports. CUSO Magazine’s Esteban Camargo reports on the statement issued jointly with other major federal regulators.

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AI Marketing: Slop or Solution?

AI Marketing: Slop or Solution?

As credit unions rush to add AI into every space of the credit union, Emily Claus cautions against bringing generative AI into your marketing materials and discusses the potential fallout from doing so.

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Why Cultural Integration Determines Merger Success

Why Cultural Integration Determines Merger Success

When credit unions merge, it’s the employees who bear the brunt of the impact, says Jennifer Tange. But by focusing on successful culture integration, credit unions can help lessen the load and prevent increased turnover.

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Massachusetts Signs Board Compensation Bill Into Law

Massachusetts Signs Board Compensation Bill Into Law

Massachusetts has signed An Act Allowing Fair Compensation of Massachusetts Credit Union Directors, a bill that allows credit union members to decide on board compensation at annual meetings, into law, Emily Claus reports.

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Brand Consistency: Your Most Powerful Branding Hack Costs You Nothing

Brand Consistency: Your Most Powerful Branding Hack Costs You Nothing

Credit unions love to turn to expensive marketing tactics to try to build brand awareness, but often skip over one of the most powerful, free, and unsuspecting tools in their toolbox, says the Your Marketing Co team: consistency.

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