Last week, the Senate Banking Committee held a meeting on “AI and the American Dream: Promoting Innovation, Affordability, and American Dominance.” CUSO Magazine’s Esteban Camargo reports on the hearing and what America’s Credit Unions is urging regulators to do with respect to credit unions and their use of AI.
Chip Filson shares the reflections of a retired CEO, who—given the benefit of hindsight—can see one of the major mistakes he made when dealing with his credit union superivsory committee and the distance between the credit union and members that was created as a result.
Dan Michaeli from Glia shares a new benchmark study that shows how AI can deepen member relationships by allowing credit union staff to focus on what really matters: being there when the member needs them most.
Building your career requires more than simply doing your work to the best of your ability, it also takes interpersonal skills to build your brand and develop a reputation as a reliable and helpful team member, says Dawn Moore.
The NCUA has officially published its interim final rule on interchange, declaring that the Federal Credit Union Act, which grants credit unions the right to charge fees, preempts the Illinois Interchange Fee Prohibition Act, Emily Claus reports.
