As we dance off into a new decade, Emily Claus takes a look behind to examine the top trends, technologies, and moments that defined the credit union industry in the 2010s.
Everyone learns in different ways, meaning it can be hard to know what methods will work best for new team members. Vice President of Client Services and Education, Laura Welch-Vilker offers insight into the most effective ways to train your new credit union staff, and what will provide the best long-term retention and understanding.
In the second part of his educational series on board member liability, Patrick Sickels discusses insurance coverage that can protect a board, and the issues that can arise when the board isn’t ensuring a strong supervisory committee.
In a time of growing legal pressure for credit union board members, Patrick Sickels covers the most important legal requirements and case study examples in this two part series.
Get to know Laura Welch-Vilker, CU*Answers VP of Client Services and Education, and Kasey Woodhead, Client Services assistant manager. We sat down with them and asked him about the Western Region Shift at CU*Answers, and what that’s meant for the team and clients.