How to Bring Back Neighborly Banking in 2024

How to Bring Back Neighborly Banking in 2024

As members crave digital and self-service banking methods, how can credit unions add a personal touch to such transactions? James White and Dan Catinella offer suggestions on how to bring back neighborly banking while still meeting member needs and expectations.

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Key Takeaways from the 2024 Governmental Affairs Conference

Key Takeaways from the 2024 Governmental Affairs Conference

Now that we’ve had some time to digest all the information we learned from the 2024 Governmental Affairs Conference, Emily Claus shares some of the key takeaways from the conference for your credit union to consider.

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Who Is Responsible for Cooperative Democracy?

Who Is Responsible for Cooperative Democracy?

As credit unions gear up for the annual meeting season, Chip Filson reminds them not to forget who should be at the center of all decisions and included in decision-making processes: the member owners.

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CFPB’s Contentious Credit Card Rule Will Face Stiff Challenge

CFPB’s Contentious Credit Card Rule Will Face Stiff Challenge

On March 5, the CFPB issued its final rule governing credit card late fees, reports David Baumann.

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Five Reasons Your Credit Union Marketing Must Target an Ideal Member Persona

Five Reasons Your Credit Union Marketing Must Target an Ideal Member Persona

The data shows that credit unions who target a specific ideal member have better growth than those that try to be everything to everyone. But how do you tackle such a strategy? Bo McDonald has a few ideas to help you get started.

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Special Report from Day Four of the Governmental Affairs Conference

Special Report from Day Four of the Governmental Affairs Conference

As the 2024 Governmental Affairs Conference comes to a close, Emily Claus reports on all the activity from the final day including advice from keynote speaker Shaun White, a conversation with NCUA Vice Chair Kyle Hauptman, and of course, the many criticisms of the CFPB.

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Special Report from Day Three of the Governmental Affairs Conference

Special Report from Day Three of the Governmental Affairs Conference

At the end of another jam-packed day at the Governmental Affairs Conference, Emily Claus shares the highlights from day three, including the presenting of the Greg Inman Servant Leadership Award, NCUA board member Tanya Otsuka’s visions for the future, and a conversation with former UK Prime Minister Theresa May.

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Special Report from Day Two of the Governmental Affairs Conference

Special Report from Day Two of the Governmental Affairs Conference

Emily Claus reports on the events and information from day two of the Governmental Affairs Conference, including new information on America’s Credit Unions, discussions on AI, and community service.

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Special Report from Day One of the Governmental Affairs Conference

Special Report from Day One of the Governmental Affairs Conference

Emily Claus reports on the events that unfolded on day one of the Governmental Affairs Conference in D.C. this week, featuring opening remarks from Jim Nussle, the Underground Collision, and CUPride’s first Stand-up Summit.

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Next City’s Take on Credit Unions

Next City’s Take on Credit Unions

Outsiders to the credit union industry can often see the impact credit unions have on their communities better than those in the industry can. Chip Filson details a few of those examples that spotlight credit unions that are truly serving their communities.

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