Investing in FinTechs and CUSOs to Increase Technological Capabilities
As the need for new technologies and faster innovation rises, credit unions can be tempted to merge with larger credit unions that can achieve those goals. However, there are alternatives to consider and partnerships that can bring value to the credit union and the member without the loss of a credit union. Emily Claus shares insight on how investing in CUSOs and FinTechs can increase your credit union’s technological capabilities.
Why Credit Unions are the Best Financial Institutions for Gen Z
Gen Z isn’t as much of a mystery as we’d like to believe. In fact, their needs from a financial institution are fairly straightforward. Ashley LomBombard shares what motivates younger generations when choosing a financial institution and how your credit union can ensure you’re number one on their list!
Cross Border Payments: How Credit Unions Can Remain Vital
In the race to keep up with new technologies and member expectations, Almond FinTech’s Howard Davidson encourages credit unions not to overlook an essential and increasingly popular service: cross-border payments.
Eltropy Unveils Industry’s First Unified Digital Conversations Platform for CFIs
Eltropy announced today that it has revamped its Video Banking and fully integrated it with its Enterprise Texting, Digital Contact Center and AI capabilities that comprise its Unified Digital Conversations Platform—which now offers the industry’s first, completely unified approach to a community financial institution’s (CFIs) conversations with its members and customers.
Why AI Cannot Replace Your Writer: Part One
AI-generated writing can seem like magic, one that many writers were certain would make them disappear. But once you pull back the curtain, the method is fraught with errors, legal and ethical debates, and lifeless content. Emily Claus shares why AI isn’t ready to replace your writer and why depending on it can be risky.
Don’t Let New Technology Determine Your Strategy
John Beauchamp urges credit unions not to invest in new technology for the sake of being trendy and to remember that technology is meant to support a credit union’s strategy, not dictate it
Code Books: The Key to Unlocking Your Data
Whether we are aware of them or not, we use codes constantly in our everyday lives, and credit unions are no different. George Hopper explains why cultivating a code book is beneficial for your credit union, your data, and your members.
Technology Versus Slow Checkouts
In a world of self-service and convenience, Chip Filson examines ways in which companies are looking to slow things down and connect with their customers and how that might apply to credit unions.
Eastman Credit Union Teams Up With Arkatechture
Arkatechture CUSO, a technology company dedicated to empowering organizations with a better understanding of their business through data, has formed a partnership with Eastman Credit Union.
How to Manage Employees in Tech-Based Roles When You Aren’t
Being a manager requires keeping up with all your employees and their work. But what do you do when tasked with managing an employee whose work you don’t understand? Sarah Sweet provides insight on managing IT by focusing on the person, not the task.
