Are you closing the door on potential members by not offering an online membership opening process at your credit union? Kristian Daniel addresses why it’s not only beneficial, but why it might be becoming increasingly necessary to remain competitive.
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.
The CU*Answers Store, a Case Study for Internet Retailing, Proves the Model with Its Two Year Anniversary
What would it look like to turn your credit union website into a digital storefront for your members? CU*Answers reflects on two years of its Online Store, the success it’s achieved and where it hopes to go moving forward.
What are the most visited pages on your credit union website? We looked at credit union websites across the network to analyze web traffic to identify the areas members (and non-members) are visiting the most, and what that should mean to your site design and content.
The continuous improvement focus of Store Days improves the documentation and information sharing for CU*Answers clients. Additionally, concentrating on the quality and centralizing of resources into the store assists in the knowledge sharing of CU*Answers staff.