Web Accessibility Isn’t as Scary as You Think

Web Accessibility Isn’t as Scary as You Think

Keeping your website accessible is essential, but it can be an overwhelming task. Thankfully, CUSO Magazine sat down with Quality Administrator, Susanna Wojtkowiak to discuss the process of making (and keeping) a site accessible.

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Do the Benefits to Online Membership Opening Outweigh Your Concerns?

Do the Benefits to Online Membership Opening Outweigh Your Concerns?

Are you closing the door on potential members by not offering an online membership opening process at your credit union? Kristian Daniel addresses why it’s not only beneficial, but why it might be becoming increasingly necessary to remain competitive.

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Why SEO Might Not Matter as Much as You Think

Why SEO Might Not Matter as Much as You Think

Are expensive SEO solutions really all they’re cracked up to be? Web developer Tony Muka, explains why starting at the basics of good quality content on your website matters more.

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What Have I Got in My Pocket? (Hint: it’s not a ring)

What Have I Got in My Pocket? (Hint: it’s not a ring)

What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.

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Is a Smiley Face a Legal Electronic Signature?

Is a Smiley Face a Legal Electronic Signature?

Ever considered what you’d do if you opened up a loan file only to find that the member signed his mortgage with a smiley face? John Beauchamp takes a look at the question “is a smiley face a legal signature”.

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The Five Keys to Internet Retailing

The Five Keys to Internet Retailing

What does it take to be a great internet retailer? CU*Answers CEO Randy Karnes shares his top 5 traits that every person should have to find success online. So stay aggressive, don’t dally, default to action, and read on!

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The CU*Answers Store, a Case Study for Internet Retailing, Proves the Model with Its Two Year Anniversary

The CU*Answers Store, a Case Study for Internet Retailing, Proves the Model with Its Two Year Anniversary

What would it look like to turn your credit union website into a digital storefront for your members? CU*Answers reflects on two years of its Online Store, the success it’s achieved and where it hopes to go moving forward.

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Is Retail Banking Really One Size Fits All?

Is Retail Banking Really One Size Fits All?

Is retail banking really one size fits all? We asked three credit union CEOs what retail banking means to their credit union, and whether it affects the way they do business in their communities.

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The Top 4 Pages on Your Credit Union Website

The Top 4 Pages on Your Credit Union Website

What are the most visited pages on your credit union website? We looked at credit union websites across the network to analyze web traffic to identify the areas members (and non-members) are visiting the most, and what that should mean to your site design and content.

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Store Days Keep CU*Answers Team Focused on Internet Retailing

Store Days Keep CU*Answers Team Focused on Internet Retailing

The continuous improvement focus of Store Days improves the documentation and information sharing for CU*Answers clients. Additionally, concentrating on the quality and centralizing of resources into the store assists in the knowledge sharing of CU*Answers staff.

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