The Overdraft Issue

The Overdraft Issue

Overdraft fees have long been the topic of debate, with the CFPB looking to severely limit or get rid of them entirely and credit unions, in return, looking to get rid of the CFPB entirely. But there are two sides, maybe even three, to every story. Emily Claus examines the overdraft issue, the various perspectives on it, and what potential outcomes there might be.

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The Importance of Nurturing New Employee Relationships

The Importance of Nurturing New Employee Relationships

Kasey Olchowski explains the benefits of having regular check-ins with your employees, even after their orientation period, and what insights this can bring an organization.

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Industry Survey Reveals Current Digital Technologies Adoption Rates

Industry Survey Reveals Current Digital Technologies Adoption Rates

A recent industry study offers insight on how quickly credit unions are adapting new digital tools and automation for internal workflows and what might be holding others back from doing so.

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When There Were Two National Credit Union Trade Associations

When There Were Two National Credit Union Trade Associations

In a post CUNA/NAFCU merger industry, Chip Filson contemplates what might have been lost in the move; namely, a difference of opinion.

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Time Management Tips for Project Coordinators

Time Management Tips for Project Coordinators

We are all guilty of getting distracted or overwhelmed at work and failing to manage our time as well as we could. But time management is an essential concept, especially for project coordinators. Thankfully, Kasey Olchowski has some pro tips on how to keep yourself organized and on task.

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Regulation as a Service

Regulation as a Service

Chip Filson calls for credit union regulation to be separated from the hands of the NCUA and placed back in the hands of experts who can provide it as a service.

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How to Build a More Creative Workforce

How to Build a More Creative Workforce

In an age of productivity and new technology, Alycia Meyers urges credit unions to slow down and take a step back from innovation to focus on creativity, remembering that one cannot happen without the other.

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Weathering Changes to Your Payments Platform

Weathering Changes to Your Payments Platform

Changes to your EFT processor have the potential to disrupt your credit union; leaving you scrounging for information and with an excess of leftover cards. Thankfully, Tim Riordan has some tips to make the process as painless as possible.

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Foundation Documents: When Words Matter

Foundation Documents: When Words Matter

In honor of Juneteenth, Chip Filson looks at the foundational documents of America and ponders whether or not credit unions have such documents, and what those documents may say about credit unions.

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Email is Out of Control

Email is Out of Control

The constant, never-ending flood of emails most people receive these days often leads to things getting lost in the chaos. Thankfully, Amber Overla offers advice on how to keep your inbox clear and restructure your email patterns.

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