Living the nine to five life can make it difficult to do business with your credit union. Kasey Hawkins sees the need for around-the-clock customer service, and she has a few ideas on how her (and your) credit union can achieve that.
Why do bank shareholders get a better deal during an acquisition by a credit union than member-owners in a credit union merger? Chip Filson breaks down the financial details of the two, and wonders why merged credit union owners get a raw deal.
From bartering how many how many apples a sheep is worth to sending payments electronically via our phones, person-to-person transactions have come a long way. Nicole Cooper discusses the benefits of these new methods, and how credit unions and members can get the most out of them.
Is the NCUA’s comment period just a dog and pony show? Vic Pantea might think so. He recaps the NCUA’s December board meeting and the approval of a budget that didn’t factor in complaints from the industry.
Jim Smith details how nine Michigan credit unions banded together to provide medical debt forgiveness for over 3,000 community members, proving that the true focus of credit unions is all about people.
Is your credit union going above and beyond to help you properly manage and save for retirement, or simply offering the same as everyone else? Barb Cooper needed more from her retirement accounts – and she found it.