Using Soft Skills in Management: A Credit Union Leader’s Guide
While often placed behind technical skills in terms of importance, soft skills are just as essential, especially for those in leadership positions. Sari Rahal shares why these skills must be prioritized and how to cultivate soft skills in your organization.
Form Follows Function Even in Credit Unions
Like the Wainwright Building in Chicago or many species of animal on Earth, credit unions were originally formed to function in a certain way. But has the form evolved away from that function and what does that mean to the future of the industry, Chip Filson wonders.
Sink or Swim: Lessons Learned in Leadership
John Ballantyne shares the hard-earned lessons in leadership he discovered while launching a CUSO in the middle of a pandemic and how these lessons can be applied at your credit union.
Herding Cats: Project Management as a Skill Set for Any Career
Project management is a career choice, but it’s also a skillset that can be developed to help you with your work and to get noticed at your organization. Dawn Moore shares some practical methods to manage projects to advance your career.
Resilient Forces: How to Align Workplace Culture for Strong Performance
Creating a healthy and strong workplace environment requires more than cultivating a strong relationship between the employee and the employer—it requires creating bonds between teams across the board, says Rhonda Sheets.
The Heartbeat of Fierce Leadership in Credit Unions
As financial institutions meant to represent trust, community, and cooperative values, credit unions need to prioritize integrity in leadership above all, says Caliann Alderman.
Talking at Your Team vs Talking to Your Team
Nick Green of Route31 Credit Union shares how credit union leaders can involve their employees in processes more and create a system of sharing and collaboration instead of endless lectures.
The Skill of Keeping Honest People Honest
Chip Filson discusses the most critical aspect of leadership and how the barriers we erect reduce, but don’t eliminate temptation.
Credit Unions and Small Businesses: A Niche Market You May Be Overlooking
As community-focused institutions, credit unions are often seeking more ways to get involved and support the neighborhoods they serve. Route 31 Credit Union’s Nick Green shares insights on a market credit unions should be working hand-in-hand with to build their communities, but tend to overlook: small businesses.
Listen and Launch: How Everence Federal Credit Union Will Change in the New Year
Nathan Anderson, Chief Operating Officer of rkGoBig, sat down with Kristen Heisey, CEO of Everence Federal Credit Union, to discuss her credit union’s growth strategy, her leadership tactics, and how to improve an already successful operation.
