No resume is a completely accurate representation of a candidate, they are curated and often exaggerated snapshots of what the applicant wants you to see. Phil Bacalia offers advice on how to find the true person beneath the resume jargon and determine the best candidate for the position.
Business Continuity and Information Security expert Jim Lawrence shares knowledge from the FFIEC IT Examination Handbook on how to tackle operations in the data center.
Finding the right balance between self-service technology and human connection is essential for financial institutions. Bryan Doxford of AVANA discusses how credit unions can approach integrating new technologies while prioritizing both staff and employees.
Credit union consolidation and mergers pose a threat to the industry’s many CUSOs and vendors, say Liz Winninger and Victor Pantea. Assisting credit unions in adopting a broker-like model, they argue, can help credit unions increase their product and service offerings and potentially avoid mergers altogether.
Hiring and retaining quality talent can be challenging for any organization, but there are ways to give your credit union better odds. Tonya Cohen shares ideas on how to create a successful onboarding program and how the implementation of one altered her department completely.