Eltropy Announces e-Merge 2024 User Conference
Eltropy, the leading digital communication solutions for credit unions and community banks, will host its second annual user conference e-Merge 2024 on May 14-17 at the Santa Clara, California Marriott.
Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots
In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/
Using AI to Assess and Understand Your Loan Portfolio Ahead of Student Loan Repayments
As the pause on student loan payments comes to an end and borrowers begin planning how this will impact their finances, Adine Deford shares how credit unions can use AI to understand who in their loan porfolio this may impact the most.
Why AI Cannot Replace Your Writer: Part Two
In the final part of her series on AI-generated content, Emily Claus delves into the legal and ethical concerns, including several lawsuits, currently surrounding the use of AI material and why using it for anything important at the moment would be a misstep.
Why AI Cannot Replace Your Writer: Part One
AI-generated writing can seem like magic, one that many writers were certain would make them disappear. But once you pull back the curtain, the method is fraught with errors, legal and ethical debates, and lifeless content. Emily Claus shares why AI isn’t ready to replace your writer and why depending on it can be risky.
25 Credit Unions and Community Banks Now Live with Eltropy’s AI Technology
Amidst the rapid change brought about by digital transformation and artificial intelligence (AI) in the financial services landscape, Eltropy’s CFI customers are adding AI Chat to their member/customer service offering, providing them with round-the-clock service, optimizing agent efficiency to focus on more complex issues, and fostering stronger member relationships.
How Artificial Intelligence and Machine Learning Are Being Used By Credit Unions in 2023
Adine Deford discusses how credit unions can utilize Artificial Intelligence and Machine Learning to simplify their loan processes and improve decisioning, especially for those with little to no credit profiles.
Utilizing the Power of AI-Generated Content for Credit Unions
AI-generated content seems to be the latest trend in new technology, so how can credit unions take advantage of this new tool while not depending too heavily on it? Sam Lechenet offers advice for credit unions looking to experiment with AI content.
Credit Unions Should Harness AI to Boost Inclusive Lending
Try as we might, standard lending methods can often be fraught with bias—unintended or otherwise—which can negatively impact underserved communities. Nidhi Panday of Zest AI shares the benefits of using AI decisioning to increase lending inclusion.
