Transparency: A Test for the Cooperative System

Transparency: A Test for the Cooperative System

Chip Filson comments on transparency and credit unions’ ability and often motivation to keep members in the dark about their operations, and how they are learning this lesson from their regulator.

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Listen and Launch: How Everence Federal Credit Union Will Change in the New Year

Listen and Launch: How Everence Federal Credit Union Will Change in the New Year

Nathan Anderson, Chief Operating Officer of rkGoBig, sat down with Kristen Heisey, CEO of Everence Federal Credit Union, to discuss her credit union’s growth strategy, her leadership tactics, and how to improve an already successful operation.

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The Wisdom of Elders

The Wisdom of Elders

Chip Filson shares the perspective of retired credit union CEO John Tippets and how his change in positions has led to new appreciation for the industry as well as the unique ability to observe trends and changes with fresh eyes.

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Are You Driving Your Career or Just Along for the Ride?

Are You Driving Your Career or Just Along for the Ride?

All too often, people become relaxed in their positions and simply wait for the next opportunity to come their way instead of actively seeking it out. John Beauchamp urges professionals to get behind the wheel and start making moves to get the position they want, as opposed to sitting in the passenger seat of their career.

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Innovation Through Inspiration: How New CEO Ronaldo Hardy Sees the Future of NACUSO

Innovation Through Inspiration: How New CEO Ronaldo Hardy Sees the Future of NACUSO

Shortly after starting his new position as President and CEO of NACUSO, CUSO Magazine sat down with Ronaldo Hardy and discussed his vision for the future of the organization, including his focus on innovation, collaboration, and inspiration.

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Respecting Cooperative Owners: The One Thing Essential

Respecting Cooperative Owners: The One Thing Essential

As the way in which credit unions interact with members has changed, so to have our attitudes regarding their role: owners or customers? Chip Filson discusses why it is so important to maintain members’ relationship with the credit union as owners.

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Dreams Can Be Dangerous

Dreams Can Be Dangerous

What dreams will credit unions foster: those of the members of those of the institution? Chip Filson warns that dreams can be dangerous when they fall out of line with our values.

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Team Building from Within

Team Building from Within

Team building should not start and end with trust exercises and group activities, it should happen every day around the office in small conversations and cooperation. So how can managers achieve this? Laura Welch-Vilker offers insight.

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False Prophets and Chasing Idols

False Prophets and Chasing Idols

Chip Filson shares the wisdom of past leaders and urges today’s credit union leaders not to follow the call of false idols, but to follow their conscience in preserving the credit union difference.

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Enjoying the Long Hike: The Life of an Analyst

Enjoying the Long Hike: The Life of an Analyst

Those who benefit from the work of a data analyst often see the view from the top; but the road there is long and difficult, says analyst Annalyn Hawkes. She offers advice to analysts on the efforts to reach the peak.

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