What a Cyberattack Taught Me About Leadership
After experiencing a cyberattack, CEO of Marquis, Satin Mirchandani, shares lesson he learned from the ordeal, including how to better prepare, respond, and rebuild trust after an attack.
Do Plants Have Feelings?
On the question of, “Do credit unions have too much capital?” Chip Filson debates what it means or if it’s possible to have too high a net worth, and what that might say about the credit unions relationship with its members.
When the Song Fades: Leadership Turnover and the Loss of Cooperative Identity
Chip Filson shares the insight gained from his conversation with former CEO, Randy Karnes, on the topics of leadership, succession, and ensuring the mission of the credit union is passed down through leaders.
The Year Will Not Wait
As we look ahead to what 2026 has to offer, marketing expert Bo McDonald encourages credit unions to move along with the year and all the changes it brings, instead of pushing back against them or worse—waiting to act.
A Post Every Credit Union Employee Should Read
As an industry that prizes itself on putting people before profit, should we not also priotitize creating opportunites for future generations within the credit union? Thanks to mergers, credit union leaders are pulling the ladder up behind them, preventing future generations from taking on roles that should have been theirs, Chip Filson argues.
Managers: This Is Your Circus and These Are Your Monkeys
As a manager, are you trusting in your team members and helping them to grow, or are you micromanaging? Ashley Melder offers insight into how a leader’s management style can impact their team as well as employee retention, and where managers should be willing to step in or step back.
The Icarus Syndrome: What’s Holding Credit Union Leaders Back
Just as Icarus took a fatal fall after flying too close to the sun, marketing expert Bo McDonald warns that credit union leaders may be on ther verge of making a similar mistake by forgetting their original mission and becoming overconfident or complacent in their business.
Go the Extra Mile — Just Don’t Drag the Team Behind You
Nick Green of Route 31 Credit Union discusses the three devastating Ds of leadership: disconnect, delay, and distraction, and how you as a leader can overcome those to create a workplace your employees are proud to be a part of.
Legacy In Action: How the Credit Union Movement Shapes Us and How We Shape It
As Credit Union History Month continues, Julie Gessner asks credit unions to take a moment to reflect on their own history and ponder the legacy they are leaving behind and how it may impact the credit union movement.
A Conversation About the Times
Chip Filson shares the outcome of a long conversation with a credit union CEO on the industry shift from member-focused organizations to growth-driven ones, and how the industry can start shifting back toward its cooperative foundation.
