Figuring out how to market to Millennials and Gen Z seems to be a riddle with no answer, but the code might have finally been cracked. Emily Claus dives into what younger generations want from the financial institutions and how your credit union can get on track.
In part two of her series on things credit unions need to be thinking about in the coming years, Emily Claus covers business continuity, the slow death of the checking account, and everything in between.
In response to last week’s article on things credit unions should focus on in 2021, Dawn Moore shares a story of two credit unions and how one excelled in member service during the pandemic while the other sat in silence.
2020 shook up the industry and its future trends all in one go. So what should credit unions focus on now? Emily Claus shares her input on Frank Diekmann’s list for ten things credit unions need to be focusing on in the coming years, as well as sharing ways credit unions can get started.
Lead Developer of E-Commerce Keegan Krajniak discusses how internet retailing—when used effectively—will help your credit union not only with sales, but with streamlining communication.
After attending CO-OP Financial Service’s THINK event, Emily Claus debates the rising popularity of FinTech companies, their business models, and what threat they might pose to credit unions.