The Perils of Poisoned Data
As part of cybersecurity month, Emily Claus analyzes data poisoning, a newer form of cyberattack targeted at your AI systems, as well as its goal, impact, and infiltration methods, and, most importantly, how you can can keep the poison out of your credit union.
Credit Unions Are Missing a Golden Opportunity and Most Don’t Know It
By making the most of member data already on their core systems, credit unions can turn from reative to proactive entities, says Christopher Nunnally, therefore better meeting their members’ needs in times of stress and strengthening the relationship.
When Should You DIY, Utilize Internal Resources, or Contract Out Your Data?
Data Analyst Tabitha Pierce shares data insight and key questions that will help your credit union best determine whether its next data project should be done in-house, or if it’s time to reach out to a partner or vendor to assist.
They Want Your (Member’s) Data
So you’ve found the vendor of your dreams, but in exchange for their amazing product, they’re demanding your members’ data…do you go for it? John Beauchamp shares critical policies and rules to consider before signing your data away on the dotted line.
The Credit Union’s Data-Rich, Insight-Poor Dilemma
Credit unions are constantly collecting member data, yet most of it sits unused, doing little to build a connection between the member and the credit union. Ashleigh Craven urges credit unions to take their data out of the box and use it to start meaningful conversations with members.
The Lost Art of Householding Members
The concept of householding members, while a powerful tool, has been forgotten and neglected by many credit unions nowadays, says Keegan Daniel. He explains what benefits householding provides a credit union and why should yours should try it.
Daily Care and Feeding of Today’s Data Center Part Two: Architecture
In part two of his series on applying a risk-based approach to managing today’s data center, Jim Lawrence covers the second aspect: architecture.
Catering to Digital Natives: Bridging the Gap Between Branches and Digital Channels
Credit unions always strive to meet their members where they are, and in today’s society, where they are is online. Jennifer Dimenna shares some of the latest research on what digital tools consumers are looking for from their credit unions and how they can rise to the challenge.
Making Data-Driven Recruitment Decisions
Recruitment can be challenging for any organization, but using data-driven strategies can help you find the perfect candidate without the hassle, saving both time and money, says Milinda Miller.
Are We Morphing the Wrong Way?
As the price for just about everything is increasing, so are the seemingly endless fees credit unions are charging their members, says Jerry Collins, who argues that these fees burden members and work in opposition of the foundation on which credit unions are built.
