Better Together

Better Together

Frankenmuth Credit Union CEO Vickie Schmitzer reflects on the industry-wide response to coronavirus and how we move forward in the coming weeks.

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Credit Union Branches Aren’t Disappearing, They’re Adapting

Credit Union Branches Aren’t Disappearing, They’re Adapting

Despite age old rumors suggesting brick and mortar branches will eventually lose out to online services, Emily Claus argues that physical branches remain in high demand and will continue to evolve with technology.

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Being a Good Leader: A Contrarian’s Perspective

Being a Good Leader: A Contrarian’s Perspective

Notre Dame Federal Credit Union CEO Thomas Gryp analyzes the path to be a good leader and discusses why the most traditional routes may in fact hurt your leadership abilities.

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In the Market for a New Core Processor? Get a Writer’s Opinion!

In the Market for a New Core Processor? Get a Writer’s Opinion!

A writer may not be the first person you’d think to go to when debating a core change, but Alycia Meyers disagrees. Documentation is a essential when looking to convert, and this writer may just be able to point you in the right direction.

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A Journey in Personal Branding

A Journey in Personal Branding

According to Julie Gessner, developing a personal brand is essential for growing a career and finding opportunities. In the first part of her new series, she highlights the importance of creating your own unique brand and setting yourself up for future success.

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Collaborating Virtually: Advantages and Etiquette

Collaborating Virtually: Advantages and Etiquette

Vice President of Administration, Stephanie Underwood shares some of the advantages and disadvantages of collaborating via web conference and the required niceties to consider when taking part in a virtual meeting.

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To My Credit Union: Help Me Break Up With the Banks!

To My Credit Union: Help Me Break Up With the Banks!

This Valentine’s Day, Kasey Hawkins is looking to break up with the banks by calling on her credit union to make an appealing offer and lure her away from the clutches of big banks once and for all. Will she succeed?

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An Example for Today’s Credit Union Pioneers

An Example for Today’s Credit Union Pioneers

A 95-year-old lesson on pioneering new credit unions is still applicable today. Chip Filson shares the lesson of fifteen women with $4.50, the difference that can make, and wonders who will be the pioneer of credit unions today.

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The Need for “Around-The-Clock” Customer Service

The Need for “Around-The-Clock” Customer Service

Living the nine to five life can make it difficult to do business with your credit union. Kasey Hawkins sees the need for around-the-clock customer service, and she has a few ideas on how her (and your) credit union can achieve that.

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Software Updates: How Much Is Too Much?

Software Updates: How Much Is Too Much?

With the amount of technology we have in both our personal and professional lives, Bob Colburn wonders if we can ever go a day without an update of some kind, and how to judge when we’ve hit the limit.

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