Eight Steps to Make Your Credit Union a Stress-Free Work Environment
Employees are only as good as the environment in which they work. HR expert Amber Overla shares some ways to improve the work environment to get more out of your teams.
Students: Enrolling the Next Generation of Members
With credit union numbers dwindling and de novo efforts few and far between, Chip Filson looks at one area of the country where new ground might be made again: schools.
Credit Union Merger Voting Turnout Paints Ugly Picture
Are credit unions really democratic institutions when less than ten percent of the membership can vote away that institution’s existence? Chip Filson wonders whether credit union cooperative design has eroded of the years.
Why We Stand Up
Bob Anderson and his team are ready to stand up for you and your credit union–are you ready to stand up for your members? Anderson details why stand up meetings are essential and how they benefit your team and clients.
Internal Controls: A Trusted System Tops a Trusted Employee
How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.
Continuity at the Core: Resilience Starts with Awareness
Continuing his series on the importance of business continuity, Jim Lawrence discussed perhaps the most essential step of the process: training and educating your team.
eStatement Notifications: Useful or Useless?
Dawn Moore reflects over the history of electronic statements and ponders what purpose – if any – they currently serve for members.
What Airline Disasters Teach Us About Decision Making Under Stress
Are credit unions staying situationally close-minded by using mergers as the only way out of a “bad” situation? NACUSO’s Denise Wymore thinks so, and suggests that the industry needs to look up from the blinking lights to find alternative means of succeeding.
A Simple Solution for NCUSIF Revenue
Chip Filson dives into the numbers to evaluate the NCUA’s management of the NCUSIF, and whether changes should be made to their current investment strategy.
The $3.0 Billion Question in 2021 for Credit Unions and NCUA
“When government gets more money, it wants to spend more,” warned Ed Callahan in 1984. Chip Filson calls on credit unions to hold NCUA’s feet to the fire when it comes to returning AME surpluses to credit unions.
