Improve Your Lead Generation With a Faster Website Part Two
Casey Smith, in the second installment of his series regarding your website’s speed, answers daunting questions such as what to do if your site’s speed is less than ideal and how you can go about identifying the culprit and fixing the issue.
Credit Union Success Belongs to the People
CU*Answers CEO Randy Karnes responds to the NACUSO article “Do CUSOs Really Make a Difference”, and suggests that CUSOs have less to do with credit union success than the mentalities of the people that make them up.
NACUSO: Do CUSOs Really Make a Difference?
Are credit unions partnered with CUSOs more likely to succeed? NACUSO’s Guy Messick and Callahan’s Jay Johnson dive into the numbers to explore the question of whether CUSOs really do make a difference to the credit unions they serve.
Working Remotely: A Common Sense Approach Part Two
Continuing his series on how to effectively work from home, Michael Cirivello tackles the personal side of things: how to remain focused on your work, up-to-date with your team members, and stay sane in the process.
The Myth of Efficiency and the Allure of Scale
Do mergers and bank purchases, by increasing scale, also increase efficiency and lower operating costs? Or are credit unions focusing on the wrong method? Chip Filson argues the latter.
Event Planning in the Midst of a National Shutdown
If you’re an event planner, chances are you’ve been scrambling to deal with the fallout of coronavirus and cancelled plans. But how will this experience affect the future of event planning and what contingencies planners factor in? Stephanie Underwood shares her thoughts.
Working Remotely: A Common Sense Approach Part One
Working remotely can be a challenge if you’ve never done it before, and it requires a great deal of planning and security. Focusing on the practical side of working from home, Michael Cirivello details what precautions you should be taking to keep your computer secure and how to spot suspicious behavior.
The Five Keys to Good Customer Service Part One: Communication
In the first part of this new series focusing on what makes for great customer service, Morgan VanEnk starts with the basics: communication.
Credit Unions and Farming: What We Can Learn About Business Sustainability
Contrary to the cliché that size is equal to success, Chip Filson argues that various credit union sizes serve to make the industry stronger. Relating credit unions to the co-op method of community supported agriculture, he reminds us that scale is no substitute for community.
Managing Regulatory Ramifications in Today’s Environment
With COVID-19 altering the country every day, credit unions are being required to make significant decisions and changes with little notice. Jim Vilker lends some guidance on how to prepare your credit union for any eventual justification that may be required once things return to the norm.
