The Collaborative Component: Interview with NACUSO CEO Randy Salser
CUSO Magazine sits down with NACUSO’s new CEO Randy Salser to discuss his path to the organization, NACUSO’s priorities in 2026, and what credit unions and CUSOs alike can expect at its Reimagine Conference this year.
IRS 990 Filings Should Be Required for All Credit Unions
Should federally-chartered credit unions be required to file IRS form 990? Chip Filson makes the argument that the data included in the form are important for credit union transparency and cooperative design.
The Cost of Winning: Why Zero-Sum Thinking is Poisoning the Credit Union Movement
In an age where members belong to several financial institutions, Jeffrey Kusler explains why credit unions retaining a zero-sum thinking approach does little but pit credit unions against each other, opposing our cooperative foundations.
More Than Marketing: Cooperative CUSOs Have Been Supporting Credit Unions for Decades
Reflecting on the long history of cooperative CUSOs, CU*Answers CEO Geoff Johnson reminds credit unions not to be swayed by flashy marketing, but to find a true cooperative partner.
An Annual Meeting that Owners Stand in Line to Attend
Chip Filson asks what your credit union is doing to create excitement about annual meetings, and shares two examples, big and small, if organizations doing their best to respect their owners.
Form Follows Function Even in Credit Unions
Like the Wainwright Building in Chicago or many species of animal on Earth, credit unions were originally formed to function in a certain way. But has the form evolved away from that function and what does that mean to the future of the industry, Chip Filson wonders.
The Power of Community
In the race to grow, credit unions might be losing out on an important aspect of what makes them so impactful: their local effect. Chip Filson shares how credit unions parallel local press in that way, and reinforces the importance of community.
The Ultimate Cooperative Advantage
In a financial business, the temptation to prove success through dollar signs and numbers is pervasive. Chip Filson reminds credit unions that their greatest success is demonstrated in their relationships with members and the impact on their communities.
A Credit Union-Like Story: The Bank of Dave
Chip Filson discusses the story (and now film) of Dave Fishwick, a British resident who sought to shake up the financial industry in the UK.
The Skill of Keeping Honest People Honest
Chip Filson discusses the most critical aspect of leadership and how the barriers we erect reduce, but don’t eliminate temptation.
