How Members Turned A Credit Union Around
As a reminder that past is often prologue, Chip Filson recalls how State Department Federal Credit Union turned itself around back in the eighties after years of misused funds and lack of member transparency.
The Brain of the Beholder: How Aesthetics Influence User Experience
Aesthetics alter our brain chemistry, influence our decision making, and can even decide how members feel about their finances. Using science and the aesthetic-useability effect, Emily Claus discusses how credit unions can use aesthetics to turn banking from a stressful experience into an enjoyable one.
Adapting to the Evolving Financial Regulations Facing Credit Unions Today
Jennifer Kelly details the shifting regulatory environment for credit unions, especially on the wake of the CFPB’s uncertain future.
America’s Credit Unions Voices Support for Overturning CFPB’s Overdraft Rule
In the evolving struggle over the CFPB’s overdraft fee policy, America’s Credit Unions in collaboration with five other financial services trades has submitted a letter to Congress to reverse the rule set to take effect in October. CUSO Magazine’s Esteban Camargo reports.
Spreadsheet Superpower: Using AI Assistants for Excel Formulas
As credit unions continue to find new ways to use and interact with AI, Daniel Kreuger shares how he uses the technology to support his daily work, particularly when creating spreadsheets and Excel formulas.
Engaging Employees During the Great Gloom
As employee engagement hits a four-year low, in new era dubbed “The Great Gloom,” HR expert Tiffany Wentling shares how your credit union can reengage staff and boost morale.
Open Finance Ecosystems: The Only Certainty in a Changing US Financial Regulatory Landscape
While the CFPB’s future and the status of all its rules—including it’s ruling on opening banking—remains uncertain, expert Natália Cruz argues that open banking will only increase in popularity and become a consumer expectation—regardless of the CFPB’s fate.
House Passes Credit Union Board Modernization Bill (Again)
The Credit Union Board Modernization Act, which brings down the requirement of credit union board meetings from monthly to six per year, passed the House and is onto the Senate for the second time, Emily Claus reports.
The Ultimate Cooperative Advantage
In a financial business, the temptation to prove success through dollar signs and numbers is pervasive. Chip Filson reminds credit unions that their greatest success is demonstrated in their relationships with members and the impact on their communities.
Cooking with CUSO Mag: Asian Credit Unions and a Pad Thai-inspired Sandwich
In the third edition of this exclusive series from CUSO Magazine, Esteban Camargo bridges the gap of credit union education and food blog… Learn about the landscape of Asian credit unions before making Esteban’s unholy (but surprisingly delicious!) marriage of peanut butter and ranch dressing: a Pad Thai-inspired sandwich.
