Unified Teams Begin in the Meeting Room
A successful meeting cannot only further organizational objectives, but can unify your teams and build trust and morale. Julie Gessner reveals the four Ps of planning and executing the perfect meeting to ensure all attendees walk away committed to the end goal.
The Secret Sauce for Successful Onboarding Strategies
Kasey Olchowski shares the perfect onboarding recipe, one created by a team of credit unions that encompasses five key ingredients for success with a sprinkle of customization.
NCUA Board Chair Kyle Hauptman Requests Feedback for Strategic Plan
Following the NCUA’s unorthodox one-person board meeting in May, Chairman Kyle Hauptman has requested input from the credit union industry on the upcoming NCUA 2026-2030 Strategic Plan. CUSO Magazine’s Esteban Camargo reports on the plan and what might be expected as budget cuts loom large.
Taxation is Not a Systemic Threat to Credit Unions
As the industry celebrates the recent tax-exemption win, Chip Filson issues a stark reminder that taxation is not the biggest threat the industry faces. Instead, the real danger is coming from inside the industry and the erosion of the member-owner role.
Sub-Optimal Fraud Prevention Hurts Member Experience and Hastens Member Churn
Frank Moreno explains how a credit union’s lack of modern fraud prevention technology can spurn away younger generations and lead them into the arms of a new financial institution.
Credit Unions: Trusted for Members in an Era of Tariffs, Uncertainty, and Rising Auto Costs
As the current economic environment continues to take its toll on members, Tim Blochowiak shares how credit unions can step up to support their members’ needs during this period of uncertainty.
NCUA Holds First Board Meeting Since Dismissals
Operating as a one-member board, NCUA Chairman Kyle Hauptman held the organization’s first board meeting since the dismissals of fellow board members Tanya Otsuka and Todd Harper, Emily Claus reports.
More Than Marketing: Cooperative CUSOs Have Been Supporting Credit Unions for Decades
Reflecting on the long history of cooperative CUSOs, CU*Answers CEO Geoff Johnson reminds credit unions not to be swayed by flashy marketing, but to find a true cooperative partner.
Building Bridges: Credit Unions Empowering LMI Communities Toward Financial Prosperity
Financial literacy efforts cannot and should not be constrained to the month of April, it needs to be core principle, ingrained into the credit union’s mission and practiced daily, says Kelli Holloway.
Budget Reconciliation Bill Advancement is a Positive Sign for Credit Union Tax Exemption
The House Budget Committee advanced the budget reconciliation bill to the House Rules Committee, still without language affecting credit unions’ tax exempt status. Esteban Camargo reports on the vote and what comes next as credit unions watch with bated breath.
