Are You Driving Your Career or Just Along for the Ride?

Are You Driving Your Career or Just Along for the Ride?

All too often, people become relaxed in their positions and simply wait for the next opportunity to come their way instead of actively seeking it out. John Beauchamp urges professionals to get behind the wheel and start making moves to get the position they want, as opposed to sitting in the passenger seat of their career.

Read more
Don’t Let New Technology Determine Your Strategy

Don’t Let New Technology Determine Your Strategy

John Beauchamp urges credit unions not to invest in new technology for the sake of being trendy and to remember that technology is meant to support a credit union’s strategy, not dictate it

Read more
Remote Notary: the Progress, the Red Tape, and the Result

Remote Notary: the Progress, the Red Tape, and the Result

After years of back and forth on remote notarization, John Beauchamp details the progress that was made, the forced steps back, the red tape, and where the law ultimately landed.

Read more
Bold Vision for a Bold Future: A Case Study in Eliminating In-Person Teller Lines

Bold Vision for a Bold Future: A Case Study in Eliminating In-Person Teller Lines

In the age of self-service, many credit unions are asking themselves if they need a teller line anymore or if it can be done away with. Rick Preble of RVA Financial Credit Union has done exactly that, replacing his teller lines with ITMs. John Beachamp examines the motive behind the decision, the process, and how members took the shift.

Read more
Get Your Document Imaging System a Gym Membership in 2022!

Get Your Document Imaging System a Gym Membership in 2022!

A new year means tackling those resolutions, not just for you, but for your credit union as well! Is your imaging system in good shape, John Beauchamp wonders, or is it time to get it to the gym?

Read more
How to Create a Great Member Disservice Team

How to Create a Great Member Disservice Team

Never waste time wondering how you can easily annoy and disservice your credit union members again as John Beauchamp shares his list for how to create an exceptional member “disservice” team!

Read more
Beware of Ideas That Are Not Your Business

Beware of Ideas That Are Not Your Business

John Beauchamp urges credit unions not to be blinded by flashy ideas and technologies that bring nothing to the business—or their members—except glitz and glamor.

Read more
I’m Uncomfortable and Loving It (and You Should Be Too)!

I’m Uncomfortable and Loving It (and You Should Be Too)!

Stepping outside our comfort zones can be, well, uncomfortable. But staying in them, John Beauchamp argues, is even worse and will prevent your credit union from growing and learning.

Read more
Senate Committee Advances E-SIGN Modernization Act of 2020

Senate Committee Advances E-SIGN Modernization Act of 2020

In case you haven’t been following the E-SIGN Modernization Act of 2020, which was introduced earlier this year, John Beauchamp has the skinny on where it sits (and what it changes).

Read more
Necessity Is the Mother of…Cutting Through Red Tape?

Necessity Is the Mother of…Cutting Through Red Tape?

In a follow-up to his previous article on eNotarization, John Beauchamp reveals what changes coronavirus has brought to the electronic document game, and if we can expect these changes to last beyond the pandemic.

Read more