Respecting Cooperative Owners: The One Thing Essential
As the way in which credit unions interact with members has changed, so to have our attitudes regarding their role: owners or customers? Chip Filson discusses why it is so important to maintain members’ relationship with the credit union as owners.
A College Student’s First Credit Card
Chip Filson shares the story of Marit Hoyem and her experience attempting to get her first credit card as a young college student. Marit passes on what she went through and offers advice to credit unions seeking to make a difference in the lives of their members.
Cooperatives, Credit Cards, and Wealth Redistribution
A study from the Federal Reserve shows how credit card rewards programs represent a transfer of wealth from the naïve to the informed, the poor to the wealthy, relates Chip Filson.
Credit Union’s Opportunity to Reconnect with their Most “Essential” Members
Now that massive layoffs are beginning to hit white-collar workers, Chip Filson urges credit unions to offer their support, while never forgetting the essential members that got them to where they are today.
Re-Imagining Federal Credit Unions’ Fields of Membership
Chip Filson shares some history on how Ed Callahan helped shape the credit union industry by opening up new possibilities in credit union field of membership, seeking to repurpose it as a building block, not a regulatory hurdle.
The Gaps in High School Financial Education Courses
Although mandatory financial education courses for high schoolers is growing, it is still only a requirement in a tiny portion of the United States. Chip Filson calls on credit unions to help bridge the gap as states add these courses to their curricula.
Tech Layoffs and Lessons for Credit Unions
Chip Filson warns credit unions not to follow in the tech industry’s footsteps in the race to shrink workforces because others are, but to trust in staff and their impact on members.
What Do This Weekend’s Bank Failures Mean for Credit Unions?
Chip Filson recaps the recent failures of two mid-sized banks, the threat to the financial system, and what it means for credit unions in the near future.
Dreams Can Be Dangerous
What dreams will credit unions foster: those of the members of those of the institution? Chip Filson warns that dreams can be dangerous when they fall out of line with our values.
Who is NCUA’s Customer?
Chip Filson ponders who the NCUA serves: members, credit unions, the Treasury, or maybe something else.
