New CU*Answers CEO Geoff Johnson Shares His Optimism for the Credit Union Industry

New CU*Answers CEO Geoff Johnson Shares His Optimism for the Credit Union Industry

As he prepared to step into his new role as CEO of CU*Answers, Geoff Johnson sat down with the CUSO Magazine team to discuss the paths that led him here, his thoughts on the industry, and what he envisions for CU*Answers in the coming years.

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Randy Karnes Reflects on Twenty-Seven Years of the Cooperative Difference

Randy Karnes Reflects on Twenty-Seven Years of the Cooperative Difference

CU*Answers’ Randy Karnes sits down with CUSO Magazine to reflect on his time as CEO of the cooperative CUSO, what’s next for him, and his thoughts on what’s to come for the organization and credit union industry.

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CUNA Committee: Small Credit Unions Face Daunting Challenges

CUNA Committee: Small Credit Unions Face Daunting Challenges

Small credit unions play a vital role in the credit union community, but they face daunting challenges that larger institutions find easier to conquer, the Credit Union National Association said in a new report, reports David Baumann of the Washington CU Daily.

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Win the Lottery: Documentation as an Effective Program

Win the Lottery: Documentation as an Effective Program

Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.

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