As he prepared to step into his new role as CEO of CU*Answers, Geoff Johnson sat down with the CUSO Magazine team to discuss the paths that led him here, his thoughts on the industry, and what he envisions for CU*Answers in the coming years.
CU*Answers’ Randy Karnes sits down with CUSO Magazine to reflect on his time as CEO of the cooperative CUSO, what’s next for him, and his thoughts on what’s to come for the organization and credit union industry.
Small credit unions play a vital role in the credit union community, but they face daunting challenges that larger institutions find easier to conquer, the Credit Union National Association said in a new report, reports David Baumann of the Washington CU Daily.
Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.