CUNA Strategic Services Announces Newest Alliance Provider, Casap, to Automate Dispute Resolution
CUNA Strategic Services is pleased to announce its new alliance with Casap, a copilot and collaboration platform to automate disputes, reduce fraud loss, and create loyalty building opportunities.
Spreadsheet Superpower: Using AI Assistants for Excel Formulas
As credit unions continue to find new ways to use and interact with AI, Daniel Kreuger shares how he uses the technology to support his daily work, particularly when creating spreadsheets and Excel formulas.
Zest AI Appoints Former House Financial Services Committee Chief Counsel as Head of Public Policy and Chief of Staff
Zest AI, a leading financial technology and artificial intelligence company, today announced the appointment of Esther Kahng as Head of Public Policy and Chief of Staff.
Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits
The rapid advancement of artificial intelligence has businesses chomping at the bit to take advantage and gain an edge on competitors, but it can come at a cost. Patrick Sickels warns of some of the ways lawyers can capitalize on the wild west of technology, and how credit unions can avoid falling victim to their payday schemes.
The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage
As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.
Don’t Buy Into A.I. Until You Read This
Look before you leap is an understatement when it comes to buying into AI. Thankfully, Dave Wordhouse has the steps and considerations you need before taking the plunge.
Digital Member Experience: The Key to Loyalty
Andrea Argueta warns credit unions of the dangers of becoming digital laggards and risks of falling behind on member expectations.
Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit Union Times Luminaries Awards in the “Product Innovation – Advances in AI” category.
Former POPi/o Co-Founder Tim Pranger Unveils Industry’s First Smart Financial Calculator for Credit Unions and Banks
Appli, a financial technology AI startup, today announced the launch of the first-ever smart financial calculator designed to reshape how lenders and marketers interact with potential borrowers online.
How Credit Unions are Ensuring Fair Access to Credit in an Era of Complicated Income Verification
In today’s economy, where workers tend to have several income streams of various amounts, it can be hard for traditional lending methods to make an accurate assessment of a member’s lending capabilities. Justin Wickett encourages credit unions to look to modern tools to ensure fair lending practices.