Get to Know the Developer’s Help Desk
DHD team members Kim Claflin and Lorie Morse discuss the method and work that went into creating a custom programming business for credit unions and how they strive to meet client needs and expectations.
Planning Your Mobile App Strategy: Why It’s Important for Your Credit Union
Modern-day members expect 24/7, on-the-go access to their finances, meaning a credit union’s mobile app is more important than ever. Kristian Daniel lays out a strategy for keeping your mobile app useful, updated, and in the hands of your members.
Take a Step Back to Plan Your Backup Strategy
Chris Shelton know that when it comes to planning your credit union’s backup and retention plan, it can be difficult to understand all the components that go into storing data and what will work best for your credit union. Thankfully, he’s here to help you figure it out.
ACH: The Past, Present, and Future
As the demand for faster direct deposit and electronic payments increases, the Automated Clearing House is working meet expectations. Jeff Miller dives into the history of ACH and how it plans to keep up with future advancements.
Recommendations for Choosing a Technology Services Vendor
Deciding on technology vendors is a complex and important process. To help you make the right choice, Matt Sawtell has compiled a list of things to consider when choosing which vendor will work best for your credit union.
Going Paperless: Remote Notaries, eNotaries, and Overcoming the Final 10%
In a follow-up to his lessons on going paperless, John Beauchamp covers why that last 10% of the process is so difficult to overcome, even when the technology is there and ready to use. Notarization may be the next domino to fall.
Balancing Marketing with a Member’s Sense of Urgency
What’s the best way to market to your members on mobile apps? How do you balance providing information with a member’s sense of urgency? Ken Vaughn discusses different mobile marketing approaches and how to be informative without roadblocking users.
Software Updates: How Much Is Too Much?
With the amount of technology we have in both our personal and professional lives, Bob Colburn wonders if we can ever go a day without an update of some kind, and how to judge when we’ve hit the limit.
How Online Is Your Credit Union? Do You Have a Branch at the North Pole?
According to Kyle Karnes, mobile and online banking technology have made it possible to establish a completely virtual credit union from just about anywhere – even the North Pole. Is it time for your credit union to make the trek?
Are You Doing Your Imaging Due Diligence?
There’s always room for error, even with the best systems. That’s why John Beauchamp wants to make sure you’re doing your imaging due diligence, so you’re ready for whatever comes your way.
