An Evolving Perspective on Credit Union Tools
As a 40-year credit union veteran, Mary VanAntwerp has seen a lot of changes in the way credit unions adapt new technology. As the tools change – so do her expectations and opinions of what they should do.
Are You Really Ready to Go Paperless?
It seems like everyone is obsessed with going paperless these days. While this can be money and time saving, it’s best not to dive in headfirst with unrealistic expectations. John Beauchamp will help you figure out where to go paperless, and where to take it slow.
Five Things to Consider When Planning an IT Budget
There are a lot of moving parts that go into making a successful IT budget, good thing Matt Sawtell has some tips to help make your planning a little easier.
The Best Way to Get Familiar With Your Products? Use Them!
Linda Stearns says if you’re offering it, you should be familiar with it. Take advantage of the best hands-on training available and try using your products!
Interactive Teller Machines and Kiosks: What You Should Know Going In
Thinking about adding interactive teller machines and kiosks to your credit union? Here are the things John Beauchamp wants you to know before going in.
Your Vendor’s Website: A Treasure Trove of Information
A CUSO’s website is the best tool you didn’t know you had. Megan Ernsberger details the biggest advantages of a CUSO’s site, and what you may be missing out on.
Internal Controls 101 – Protecting Your Credit Union
With the prominent case of the embezzlement of $40 million at CBS Employees Credit Union still in the news, AuditLink’s Jim Vilker gets back to the basics of how credit unions can prevent this from happening at their own institutions. Welcome to Internal Controls 101!
Get to Know Jeff Miller, OpsEngine Business Development Manager
Get to know CU*Answers’ OpsEngine Business Development Manager Jeff Miller. We sat down with him and asked him a few questions about OpsEngine and the work they do for the cooperative CUSO.
Why SEO Might Not Matter as Much as You Think
Are expensive SEO solutions really all they’re cracked up to be? Web developer Tony Muka, explains why starting at the basics of good quality content on your website matters more.
How Necessity Has Driven the Evolution of Operations
What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.