Top 10 CUSO Magazine Articles of 2023
As we move into 2024, the CUSO Magazine team took a moment to reflect on 2023 by sharing the most widely read articles of the year.
Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots
In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/
Why AI Cannot Replace Your Writer: Part Two
In the final part of her series on AI-generated content, Emily Claus delves into the legal and ethical concerns, including several lawsuits, currently surrounding the use of AI material and why using it for anything important at the moment would be a misstep.
Why AI Cannot Replace Your Writer: Part One
AI-generated writing can seem like magic, one that many writers were certain would make them disappear. But once you pull back the curtain, the method is fraught with errors, legal and ethical debates, and lifeless content. Emily Claus shares why AI isn’t ready to replace your writer and why depending on it can be risky.
How Artificial Intelligence and Machine Learning Are Being Used By Credit Unions in 2023
Adine Deford discusses how credit unions can utilize Artificial Intelligence and Machine Learning to simplify their loan processes and improve decisioning, especially for those with little to no credit profiles.
Utilizing the Power of AI-Generated Content for Credit Unions
AI-generated content seems to be the latest trend in new technology, so how can credit unions take advantage of this new tool while not depending too heavily on it? Sam Lechenet offers advice for credit unions looking to experiment with AI content.
CUNA Digital Marketing School to Empower Credit Unions with AI, Innovative Strategies
CUNA Digital Marketing School, an event designed to help credit unions stay ahead in an ever-changing digital landscape, will offer a unique learning environment featuring industry experts and experienced digital marketers from the credit union sector.
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced the latest upgrade of its Intelligent Virtual Agent (IVA) product designed for Contact Centers.
Artificial Intelligence or Artificially Intelligent?
Are the stats we’re shown on TV artificial intelligence or artificially intelligent? Why we shouldn’t be scared of data analysis or think it’s unattainable without buying a fancy solution.
