How AI Can Help Your Credit Union Uphold Financial Literacy
As we wrap up Financial Literacy Month, Jake Tyler shares how your credit union can use AI to solve unique issues facing certain members and support them in their financial education.
The Rise of A.I. and the Need for Even Greater Vigilence
Financial literacy is crucial for our communities, but so too is educating members on matters of cybersecurity, and the increased threats that large language models pose to them. CUSO Magazine’s Esteban Camargo shares some ways bad actors are using LLMs to trick us, and how to stay safe.
Reaping the Benefits of AI Efficiency Without Unforeseen Consequences
AI seems to be around every corner, with each and every developer toting their own and all the miraculous things it can do for you and your business. So how do you chose the right one? Andrea Argueta shares how you can find the right AI for the right purpose.
Spreadsheet Superpower: Using AI Assistants for Excel Formulas
As credit unions continue to find new ways to use and interact with AI, Daniel Kreuger shares how he uses the technology to support his daily work, particularly when creating spreadsheets and Excel formulas.
Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits
The rapid advancement of artificial intelligence has businesses chomping at the bit to take advantage and gain an edge on competitors, but it can come at a cost. Patrick Sickels warns of some of the ways lawyers can capitalize on the wild west of technology, and how credit unions can avoid falling victim to their payday schemes.
The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage
As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.
Don’t Buy Into A.I. Until You Read This
Look before you leap is an understatement when it comes to buying into AI. Thankfully, Dave Wordhouse has the steps and considerations you need before taking the plunge.
Digital Member Experience: The Key to Loyalty
Andrea Argueta warns credit unions of the dangers of becoming digital laggards and risks of falling behind on member expectations.
How Credit Unions are Ensuring Fair Access to Credit in an Era of Complicated Income Verification
In today’s economy, where workers tend to have several income streams of various amounts, it can be hard for traditional lending methods to make an accurate assessment of a member’s lending capabilities. Justin Wickett encourages credit unions to look to modern tools to ensure fair lending practices.
Catering to Digital Natives: Bridging the Gap Between Branches and Digital Channels
Credit unions always strive to meet their members where they are, and in today’s society, where they are is online. Jennifer Dimenna shares some of the latest research on what digital tools consumers are looking for from their credit unions and how they can rise to the challenge.
