Top 10 CUSO Magazine Articles of 2022
As we move into 2023, the CUSO Magazine team took a moment to reflect on 2022 by sharing the most widely read articles of the year.
Bold Vision for a Bold Future: A Case Study in Eliminating In-Person Teller Lines
In the age of self-service, many credit unions are asking themselves if they need a teller line anymore or if it can be done away with. Rick Preble of RVA Financial Credit Union has done exactly that, replacing his teller lines with ITMs. John Beachamp examines the motive behind the decision, the process, and how members took the shift.
