Why AI Is No Longer Optional for Credit Unions
To use AI or not to use AI, that is the question credit unions are asking themselves. But with the genie out of the bottle, credit unions need to look at adopting the technology sooner rather than later, says Saeid Kian, but in a responsible and intentional way.
Hauptman and NCUA Moving Away from “Regulation-by-Enforcement”
CUSO Magazine’s Esteban Camargo reports on the statement issued by National Credit Union Administration Chairman Kyle Hauptman clarifying the agency’s stance on “regulation-by-enforcement” and what credit unions should expect of the federal regulator.
NCUA Turns to Exit Stage Right in Examinations
Chip Filson reacts to the NCUA’s change in examination rules and the potential fallout that may arise as a result of less oversight and supervision from the organization may have on the movement.
The Cybersecurity BLT: Board Literacy Training
Today’s menu features Jim Lawrence’s special: the Cybersecurity BLT. This new twist on a classic sandwich adds a much-needed ingredient to your traditional cybersecurity measures: the participation and cybersecurity literacy of your credit union board.
Celebrating Cybersecurity Month This October
Another October means another opportunity to celebrate Cybersecurity Month! Emily Claus covers the history and purpose of the event, as well as what key topics credit unions should be focusing on this year.
Reputational Risk Officially Removed from NCUA Exams
In response to the Guaranteeing Fair Banking for All Americans Executive Order, the NCUA has confirmed that as of September 25th, reputational risk will no longer be considered in examinations, Emily Claus reports.
We Still Need Small Credit Unions!
In a sea of mergers, small credit unions are slowly disappearing beneath the waves. Credit union veteran Walter Merkle discusses why we are losing these desperately needed institutions and what actions can be taken to save them before it’s too late.
The Cost of Winning: Why Zero-Sum Thinking is Poisoning the Credit Union Movement
In an age where members belong to several financial institutions, Jeffrey Kusler explains why credit unions retaining a zero-sum thinking approach does little but pit credit unions against each other, opposing our cooperative foundations.
What Are You Going to Do With the Cost Savings in Your Contact Center?
Artificial intelligence shouldn’t take jobs, it should change them, busying itself with routine, mundane tasks and freeing up employees for more meaningful work. In the wake of this change, Rick DeLisi asks credit unions how they will reallocate their resources and reinvest in their teams.