Rethinking Traditional Operations Management at the Core
CUSO Magazine sat down with Jim Lawrence, VP of Business Continuity and Operations for CU*Answers, to discuss his CUSO’s collaboration between Operations Management and Business Continuity and why others might want to consider following their lead.
Operations: A Necessary Paradox
Jeff Miller tells the tale of the invisible hero working day and night to keep your credit union running. However, once you notice him, it’s because something’s gone wrong. His name: Operations.
Get to Know Jeff Miller, OpsEngine Business Development Manager
Get to know CU*Answers’ OpsEngine Business Development Manager Jeff Miller. We sat down with him and asked him a few questions about OpsEngine and the work they do for the cooperative CUSO.
How Necessity Has Driven the Evolution of Operations
What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.
What Have I Got in My Pocket? (Hint: it’s not a ring)
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.
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