CUSO Magazine sat down with Jim Lawrence, VP of Business Continuity and Operations for CU*Answers, to discuss his CUSO’s collaboration between Operations Management and Business Continuity and why others might want to consider following their lead.
Get to know CU*Answers’ OpsEngine Business Development Manager Jeff Miller. We sat down with him and asked him a few questions about OpsEngine and the work they do for the cooperative CUSO.
What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.