As businesses wait for the world around them to get back to normal, Jim Lawrence argues there is no “getting back” to how things were, and credit unions must adapt, look ahead, and be resilient in order to meet the challenges facing them today.
Implementing a change at your credit union without taking the proper steps can have a ripple effect of negative outcomes. AVP of Operations Jeff Miller covers the steps to change and why each is as critical as the last.
As we continue our series on financial literacy basics for credit unions, Esteban Camargo gives some commonly used ratios and benchmarks some attention, explaining what they are, how they are, how they’re calculated, and what they’re used for.
Operations Manager Jeff Miller discusses the complexity that comes along with consistently updating and improving on products, and what his team is doing to make this process a priority.
CUSO Magazine sat down with Jim Lawrence, VP of Business Continuity and Operations for CU*Answers, to discuss his CUSO’s collaboration between Operations Management and Business Continuity and why others might want to consider following their lead.
Get to know CU*Answers’ OpsEngine Business Development Manager Jeff Miller. We sat down with him and asked him a few questions about OpsEngine and the work they do for the cooperative CUSO.
What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.