What Can We Learn from the Oldest FCUs?
22 of the 100 original charters the NCUA granted after the passage of the Federal Credit Union Act are still in business—a rate almost double that of all FCUs. Chip Filson ponders the reason behind this and what lessons we can take from history.
Increasing Financial Literacy in Students: Credit Union of Texas Opens SMART Branch
Credit Union of Texas, in an effort to increase financial education amongst students, has created an encompassing financial literacy program consisting of student-run SMART branches and student financial coaches. Emily Claus explains.
Five Things You Should Know About Your Internet Domain Name
Web Developer Tony Muka shares five things all credit unions should know about their domain name and how they can find that information.
The History of Check Processing
Take a trip down memory lane with Scott Page as he reflects on the history of check processing and the journey to get it where it is now.
Overdraft Class Actions: What Credit Unions Need to Know in 2022
With class-action overdraft lawsuits on the rise, Patrick Sickels explains how credit unions can get into trouble with fees and ambiguous phrasing and what steps you can take to protect your credit union.
Don’t Let Your Process Documentation Fall by the Wayside
Every member of your team is a link in your organization’s chain. Losing a team member means a break in the chain where both information and processes are lost. This is why, Brendan Lindsey argues, it is critical for everyone in your organization to document their processes.
Teenagers May Not Know About Credit Unions, But Neither Does Your Aunt
It’s no secret that the public’s understanding of credit unions is woefully limited, and while there may be no easy fix, Emily Claus has some ideas on how you can tweak your marketing to help non-members better understand who we are.
What Credit Unions Can Learn from Morris Plan Banks
Chip Filson contemplates the old Morris Plan Bank model, its history, its eventual downfall, and why credit unions purchasing banks might be following in its flawed footsteps.
Understanding Contract Terms and Risk Assessments
Patrick Sickels provides a look into contract terms that credit unions should watch out for and understand before signing on the dotted line.
Creating a Tried-and-True Training Program
There’s no one perfect method for developing a great training program, but Sarah Ashby has created a tried-and-true system to make sure you have all your bases covered.
