If My Credit Union Could Start Over: A Board Member Perspective

If My Credit Union Could Start Over: A Board Member Perspective

Changes in technology, member needs, and office environments have prompted credit union board member Kurt Hansen to ponder what changes he would want to see if his credit union were to start over today.

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The Change Cycle: The Importance of Never Missing a Step

The Change Cycle: The Importance of Never Missing a Step

Implementing a change at your credit union without taking the proper steps can have a ripple effect of negative outcomes. AVP of Operations Jeff Miller covers the steps to change and why each is as critical as the last.

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Two core processors announce new partnership

Two core processors announce new partnership

Indianapolis-based Electronic Recordkeeping Systems (ERS) and Grand Rapids-based core provider CU*Answers will be joining forces to help current ERS credit union clients convert to the CU*Answers CU*BASE® core data processing suite over the next 16 months.

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Getting the Most From Software Releases

Getting the Most From Software Releases

Technical writer Alycia Meyers cautions against falling under the spell of fancy writing in vendor’s software releases and urges credit unions to critically analyze how their vendors convey information to their clients, what they include, and what they don’t.

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In the Market for a New Core Processor? Get a Writer’s Opinion!

In the Market for a New Core Processor? Get a Writer’s Opinion!

A writer may not be the first person you’d think to go to when debating a core change, but Alycia Meyers disagrees. Documentation is a essential when looking to convert, and this writer may just be able to point you in the right direction.

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How Necessity Has Driven the Evolution of Operations

How Necessity Has Driven the Evolution of Operations

What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.

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The Hurdles to Considering a Data Processing Change

The Hurdles to Considering a Data Processing Change

When’s the right time to consider a core processing change? Sometimes it can seem like never what with bad experiences, juggling contracts, and reluctance to change. Scott Collins identifies how a cooperative solution can help lift you over the hurdles to making that change.

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