You’ve Implemented AI: Now What?
As organizations are herded toward more and more AI programs, Dave Wordhouse offers words of advice on what to do with those AI systems after they’ve been implemented to ensure safety and soundness.
The Credit Union’s Data-Rich, Insight-Poor Dilemma
Credit unions are constantly collecting member data, yet most of it sits unused, doing little to build a connection between the member and the credit union. Ashleigh Craven urges credit unions to take their data out of the box and use it to start meaningful conversations with members.
Newly Chartered and Urgent Needs CDRLF Grants Increased to Fifteen Thousand Dollars
The National Credit Union Administration has announced that it has extended benefits of the Community Development Revolving Loan Fund (CDRLF) for low-income-designated credit unions, including for those recovering from natural disasters and for newly chartered credit unions. CUSO Magazine’s Esteban Camargo reports.
Credit Unions: Fall Back in Love With Your Mission
As we celebrate the season of love, Emily Claus encourages credit unions to stop trying to mimic the competition, but to instead fall back in love with their mission of people over profit and to use their cooperative foundations to stand out from the rest.
Goldilocks and the Three Fields of Membership
Are fields of membership outdated? Or are they what keep credit unions focused on their communities and away from chasing members wherever they can be found? CUSO Magazine’s Esteban Camargo suggests it’s not FOMs holding us back, but how we serve.
Have We Become the Industry We Were Formed to Replace?
As credit unions hyperfocus on growth and income, Denise Wymore wonders that if in our rush to beat the big banks and compete with neobanks, we have slowly transformed ourselves into them.
House Passes Bill With Pro Credit Union Amendments
This week, the House has passed the Housing for the 21st Century Act, bringing with it a number of pro credit union admendments, including the Credit Union Board Modernization Act, Emily Claus reports.
A Post Every Credit Union Employee Should Read
As an industry that prizes itself on putting people before profit, should we not also priotitize creating opportunites for future generations within the credit union? Thanks to mergers, credit union leaders are pulling the ladder up behind them, preventing future generations from taking on roles that should have been theirs, Chip Filson argues.
How Credit Unions Can Beat the Megabanks and Neobanks
In a banking world rife with banking options, from megabanks to trendy neo banks, credit unions can feel overwhelmed by the compeititon. Rick DeLisi explains how credit unions can take advantage of new technology to beat them at their own game.
Breaking Through the Barriers: How Credit Unions Can Better Reach SEGs
Special employee groups make up a good portion of credit unions’ membership base, but credit unions still have a hard time connecting with them. Marketing expert Bo McDonald shares how credit unions can break down that barrier to better reach SEGs.
