Content is King: What Should Your Credit Union Website Have?
As Sam Lechenet knows, content is king when it comes to your website. But what does an effective site look like, and how do you decide what content is necessary? How do you include important information without overwhelming your members?
Collaborating Virtually: Advantages and Etiquette
Vice President of Administration, Stephanie Underwood shares some of the advantages and disadvantages of collaborating via web conference and the required niceties to consider when taking part in a virtual meeting.
Core Conversions Through the Eyes of a Programmer
As programmers know, going through a core conversion can raise a lot of questions about the methodology and behind-the-scenes work. Diving into her programming expertise, Debra Finkbeiner shares the conversion process from a programmer’s perspective and what obstacles they may face during the transition.
Get to Know the Developer’s Help Desk
DHD team members Kim Claflin and Lorie Morse discuss the method and work that went into creating a custom programming business for credit unions and how they strive to meet client needs and expectations.
Planning Your Mobile App Strategy: Why It’s Important for Your Credit Union
Modern-day members expect 24/7, on-the-go access to their finances, meaning a credit union’s mobile app is more important than ever. Kristian Daniel lays out a strategy for keeping your mobile app useful, updated, and in the hands of your members.
Take a Step Back to Plan Your Backup Strategy
Chris Shelton know that when it comes to planning your credit union’s backup and retention plan, it can be difficult to understand all the components that go into storing data and what will work best for your credit union. Thankfully, he’s here to help you figure it out.
ACH: The Past, Present, and Future
As the demand for faster direct deposit and electronic payments increases, the Automated Clearing House is working meet expectations. Jeff Miller dives into the history of ACH and how it plans to keep up with future advancements.
Recommendations for Choosing a Technology Services Vendor
Deciding on technology vendors is a complex and important process. To help you make the right choice, Matt Sawtell has compiled a list of things to consider when choosing which vendor will work best for your credit union.
Going Paperless: Remote Notaries, eNotaries, and Overcoming the Final 10%
In a follow-up to his lessons on going paperless, John Beauchamp covers why that last 10% of the process is so difficult to overcome, even when the technology is there and ready to use. Notarization may be the next domino to fall.
Balancing Marketing with a Member’s Sense of Urgency
What’s the best way to market to your members on mobile apps? How do you balance providing information with a member’s sense of urgency? Ken Vaughn discusses different mobile marketing approaches and how to be informative without roadblocking users.
