How Links Can Make or Break the Online Member Experience

How Links Can Make or Break the Online Member Experience

Having an accessible website is a requirement these days, but that doesn’t mean it has to be a burden. Susanna Wojtkowiak covers some key accessibility topics and how you can use them to build a great experience for all your members.

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The Delicate Balancing Act of Business Innovation and Cybersecurity Risk

The Delicate Balancing Act of Business Innovation and Cybersecurity Risk

In an increasingly interconnected industry, with new APIs opening the doors for greater integration of more platforms, risk lurks right around the corner. Patrick Sickels discusses the inherent risk of APIs, but why it’s an acceptable cost for business innovation.

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Now is the Time to Invest in Your Website

Now is the Time to Invest in Your Website

Web Developer Kurt Hansen lays out the reasons why your credit union’s website, if designed properly, is your most powerful and essential tool in a COVID-19 world.

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Coronavirus Could Speed the End of Cash

Coronavirus Could Speed the End of Cash

Ed Jesionowski ponders the future of mobile and contactless payments in a post COVID-19 world, and asks if our newly ingrained social distancing habits will mean the end of cash.

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Are Your Design Tools Actually Hurting You?

Are Your Design Tools Actually Hurting You?

Big companies such as Microsoft and Adobe offer big discounts and convenience for purchasing their product set as a whole, but is depending on one set of products putting you at risk? Travis Root says yes.

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Mitigating Brute Force BIN Attacks

Mitigating Brute Force BIN Attacks

What can credit unions do to prevent or mitigate losses from brute force BIN attacks? Audit and compliance expert Jim Vilker and EFT expert Heather French explain what a brute force BIN attack is and what credit unions can do to limit the damage.

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Necessity Is the Mother of…Cutting Through Red Tape?

Necessity Is the Mother of…Cutting Through Red Tape?

In a follow-up to his previous article on eNotarization, John Beauchamp reveals what changes coronavirus has brought to the electronic document game, and if we can expect these changes to last beyond the pandemic.

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Does Your Credit Union Mobile App Hold Up to Scrutiny?

Does Your Credit Union Mobile App Hold Up to Scrutiny?

Apple is a tough critic when it comes to accepting mobile apps on their store, from the icon you use to the internal design, it’s all heavily scrutinized. Having been through this process himself, Kristian Daniel lays out some of the common reasons mobile apps are rejected, and how to help yours pass inspection.

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The Strategy Behind Dual Bill Pay Vendors

The Strategy Behind Dual Bill Pay Vendors

A dual bill pay system can help credit unions save money when looking for an early deconversion. But how does it work, and what does it mean for your members? Nicole Cooper provides insight into the strategy.

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Cracking the Password Code (So Hackers Can’t Crack Yours)

Cracking the Password Code (So Hackers Can’t Crack Yours)

We’ve all heard the password speech before, but current conditions have made increased security an absolute necessity. Information Security Analyst Mike Bechtel offers six tips to keeping your accounts as protected as possible.

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