Talk Is Cheap, NCUA Involvement Isn’t
NCUA is going to discuss credit union succession planning, and credit unions may come to regret it, says CUSO Mag Supervising Editor Esteban Camargo. Is NCUA involvement a good thing or will it just be one more expense line?
Executives in Leadership: Has Conflict Gotten a Bad Rap?
Continuing her series on effective leadership, Alycia Meyers covers conflict in the workplace and how contrary to popular belief, it can be a great thing for your organization—when managed correctly.
Make Mastering a Communication Style Your New Year’s Resolution
Come January 1st, it’s normal to consider whether to commit to some New Year’s resolutions. Julie Gessner has a suggestion: master an understanding of the communications styles to improve your interactions with others.
Your Vital Credit Union: Creating a Legacy Credit Union in a Fintech Marketplace
With limitless options in an ever-growing marketplace, how do you make sure your credit union is the financial institution your members turn to? Leo Vaulin discusses how your credit union can grow with your members and stay their primary financial relationship.
The Dates That Can Change Your Career
If you’re not making note of the dates that can change your career, you’re falling behind those who do. Randy Karnes shares his thoughts on how leaders identify opportunities to shine and then put the work in.
Transparency and Trust Go Hand-in-Hand
A transparent organization engenders trust suggests Andrew Macmillan. What is your organization sharing with members and staff to earn their loyalty?
Executives on Leadership: Being a Great Coach
Continuing her series on leadership, Alycia Meyers tackles the daunting concept of coaching and how you as a supervisor can work with your employees to build a mentorship that returns as much as you invest.
Are You Going Undercover in Your Credit Union?
It’s not enough for CEOs to run their credit unions by simply looking at the data and adjusting. According to Megan Ernsberger, CEOs should be going “undercover” and listening to frontline workers to discover what’s really going on in their credit union and how they can best serve their members.
Executives on Leadership: The Power of Ownership
Continuing her series on executive leadership, Alycia Meyers shares insight on how to inspire the power of ownership within your employees and members alike.
New CU*Answers CEO Geoff Johnson Shares His Optimism for the Credit Union Industry
As he prepared to step into his new role as CEO of CU*Answers, Geoff Johnson sat down with the CUSO Magazine team to discuss the paths that led him here, his thoughts on the industry, and what he envisions for CU*Answers in the coming years.
