Insights from Educators: Training and Onboarding
In her new interview series with credit union educators and trainers, Kasey Olchowski sits down with TBA Credit Union’s Training and Development Specialist, Mae Johnson, to uncover her insider knowledge on onboarding and new hire training.
The Unsung Heroes: America’s Credit Union Museum Pays Tribute
In deference to the hardworking pioneers of the credit union movement, America’s Credit Union Museum has unveiled its newest exhibit, Woven in History: A Tapestry of Unsung Heroes. Emily Claus sat down with the museum’s Executive Director, Stephanie Smith, to learn more about the inspiration for the exhibit as well as their upcoming day of giving, a Labor of Love.
Building Bridges: Credit Unions Empowering LMI Communities Toward Financial Prosperity
Financial literacy efforts cannot and should not be constrained to the month of April, it needs to be core principle, ingrained into the credit union’s mission and practiced daily, says Kelli Holloway.
The Importance of Password Hygiene
In light of the “mother of all breaches,” that was recently discovered, Brian Henderson wants to remind credit unions of the importance of good password hygiene in keeping both your private information and work information safe from hackers.
Should You Be Educating Your Members on Debit and Credit Card Fraud?
While financial institutions are typically up-to-date on the latest fraud types and scams, members are not. Heather French encourages credit unions to continuously educate members on various fraud types they might encounter and offers advice on what steps the credit union can take to prevent fraud.
The Wisdom of Elders
Chip Filson shares the perspective of retired credit union CEO John Tippets and how his change in positions has led to new appreciation for the industry as well as the unique ability to observe trends and changes with fresh eyes.
From Pencil to Paperless: Changes in Accounting Technology
Becky Frankowski reflects on 30 years in accounting, how systems and technologies have changed during her tenure, and what concerns there might be surrounding these changes.
How to Effectively Use Social Media to Support Financial Literacy
If your financial literacy efforts are limited to your branch and your website, your credit union is missing out on one of its greatest tools: social media. Vivian Colligan offers insight on how to properly take advantage of these platforms and become a reliable source of education for members and potential members alike.
Supreme Court Agrees to Review Ruling Declaring CFPB Structure Unconstitutional
In light of the Supreme Court’s decision to review the ruling declaring the Consumer Financial Protection Bureau unconstitutional, Emily Claus reports on the history of the CFPB and its controversial structure, funding, and Payday Rule.
Do It Yourself Or Do It Together?
Thomas Hull discusses the decision-making behind when a credit union should tackle something on its own versus when it should rely on its network.
