The Summit’s Virtual Branch Becomes One Of the Most Popular Services Offered
Since its launch in July 2021, The Summit Federal Credit Union’s Virtual Branch has become one of the most popular services offered by one of New York’s leading credit unions.
Teenagers May Not Know About Credit Unions, But Neither Does Your Aunt
It’s no secret that the public’s understanding of credit unions is woefully limited, and while there may be no easy fix, Emily Claus has some ideas on how you can tweak your marketing to help non-members better understand who we are.
What is the Value of a Strategic Plan?
Chip Filson contemplates what value, if any, credit unions can find in strategic planning. And if there is value to be found, what’s the easiest way to get it out?
Is a New Era of Credit Union Chartering on the Horizon?
In 2021, the NCUA chartered four new credit unions, more than the previous three years combined. Emily Claus ponders if this is simply a one-off or a signal of changing times for de novo credit unions and the credit union chartering process.
Has the Credit Union System Lost its Entrepreneurial Edge?
Chip Filson discusses the student-run credit union boom of the 1980s and the excitement, inspiration, and drive that went along with it, begging the question: where did that entrepreneurial spirit go?
What Credit Unions Can Learn from Morris Plan Banks
Chip Filson contemplates the old Morris Plan Bank model, its history, its eventual downfall, and why credit unions purchasing banks might be following in its flawed footsteps.
Concern for Community Makes a Comeback: Credit Unions Spread Holiday Cheer
Following a lackluster year in holiday giving during the pandemic, Emily Claus happily reports the various ways credit unions are bringing holiday cheer back and giving to their communities.
Four Things Credit Union Executives Should Do About Cybersecurity Right Now
Dave Wordhouse covers four areas where credit union executives can look to improve their cybersecurity right now.
Tyndall Federal Credit Union Shares $11 Million of Profits With Its Members
Tyndall Federal Credit Union returned $11 million of profits to its members. The profit-sharing payout was distributed among 50,000 qualifying members and deposited directly into accounts on December 16th.
My Sales Culture Is a Flop, What Now?
Shifting from a service culture to a sales culture at your credit union can be a tricky endeavor that often leads to confusion and hesitation. Thankfully, Julie Gessner has a guide to help make this transition beneficial and effective for everyone.