Data Is No Longer the Future, It Is Today
“Big Data” has been all the rage time and again in the past, but data strategies have become ubiquitous. Are credit unions keeping up? Annalyn Hawkes takes a look and offers five areas credit unions could approach data to improve results.
Recommendations for Choosing a Technology Services Vendor
Deciding on technology vendors is a complex and important process. To help you make the right choice, Matt Sawtell has compiled a list of things to consider when choosing which vendor will work best for your credit union.
Creating and Actively Following Your Credit Union Mission Statement
It’s one thing to have a mission statement, it’s another to actively follow it in your credit union’s daily business. Danielle Caliendo lays out why it’s important to have a community focused mission statement – and have your staff aim to live by it every day.
Are You Helping Younger Members Save for Their Future?
Credit unions aren’t just for the adults, kids and teens need ways to save and prepare for their future as well. Samantha Seume covers some of the best ways to get the younger generations engaged with your credit union.
Peter Pan and Captain Hook in Credit Union Land
The credit union community seems divided by Peter Pans, who believe in a future for the cooperative model, and Captain Hooks, who see the end around every corner. Chip Filson sees this and asks, “Which one are you?”
Going Paperless: Remote Notaries, eNotaries, and Overcoming the Final 10%
In a follow-up to his lessons on going paperless, John Beauchamp covers why that last 10% of the process is so difficult to overcome, even when the technology is there and ready to use. Notarization may be the next domino to fall.
Balancing Marketing with a Member’s Sense of Urgency
What’s the best way to market to your members on mobile apps? How do you balance providing information with a member’s sense of urgency? Ken Vaughn discusses different mobile marketing approaches and how to be informative without roadblocking users.
Operations: A Necessary Paradox
Jeff Miller tells the tale of the invisible hero working day and night to keep your credit union running. However, once you notice him, it’s because something’s gone wrong. His name: Operations.
How to Establish an Effective Press Release Strategy
Writing press releases can seem daunting, but Scott Collins wants you to know it doesn’t have to be. Aim to inspire everyone in your company to get writing and sharing about the work they do with these simple strategies.
Decade in Review: Ten Big Things That Happened to the Credit Union Industry in the 2010s
As we dance off into a new decade, Emily Claus takes a look behind to examine the top trends, technologies, and moments that defined the credit union industry in the 2010s.
