Win the Lottery: Documentation as an Effective Program
Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.
How to Manage a Black Swan Event
I have never heard the expression of a “black swan event” before this year, so of course I had to Google the meaning. A Black Swan Event refers to a highly improbable occurrence with three characteristics: It is impossible to predict, It carries a massive impact, and Its shock value...
Takeaways from the 2020 CU*Answers CEO Strategies Week
Credit union CEOs from around the country converged digitally on Grand Rapids for CU*Answers’ 2020 CEO Strategies Week. CUSO Magazine’s Esteban Camargo gives a recap of the events.
Biden Names CU Executive Bill Bynum, Former CFPB Deputy Director Leandra English to Transition Team
President-elect Joe Biden has appointed his Consumer Financial Protection Bureau transition team and his Federal Reserve, Banking and Securities transition team, reports David Baumann of the Washington Credit Union Daily.
Is Cannabis the Next Golden Opportunity for Credit Unions?
With medicinal and recreational marijuana businesses becoming more commonplace, Emily Claus debates the high-risk, high-reward stakes credit unions should be aware of when considering working with these accounts.
Beyond the Single Transaction: People Helping People
Julie Gessner makes the case for consultative services as a means to balance members’ desire for instant gratification along with great member service and connection.
Names Circulating for Biden’s CFPB, as NCUA Board Membership Remains Uncertain
With the election, change is coming to the NCUA and the CFPB, says David Baumann of the Washington CU Daily. Biden is expected to remove the current CFPB Director Kathy Kraninger and there are seven names that come up often as possible replacements. The party balance of the NCUA is going to be determined by the Senate, although Biden may change the chairman.
What to Consider When Forming a CUSO
CUSOs are formed for all sorts of reasons. Sometimes for access to tech, sometimes for lowered costs, sometimes for shared resources, and sometimes even all three. Scott Page shares some considerations credit unions should think through when forming a new CUSO.
Get Connected with Marketing Content Manager, Esteban Camargo
CUSO Magazine sat down with Esteban Camargo, Manager of Communications and Content Marketing for CU*Answers to learn more about his role in the organization and how he assists credit unions.
Cooperative Trade Associations Need to Evolve with the Times
Trade Associations have had a critical role in the credit union industry over the years. Chip Filson is concerned though that they may be resting on their laurels, and have failed to evolve with an ever changing industry. What does the future hold in store for them?
