CU Pride Strives to Increase LGBTQ Representation in the Credit Union Industry
Linda Bodie, Chief + Innovator of Element Federal Credit Union, went two decades without coming across another LGBTQ+ member in the credit union industry. Now, she’s a co-founder of CU Pride, an organization for LGBTQ+ credit union employees. Emily Claus sat down with Bodie to learn more about the organization’s creation and goals.
Trust the Future to Those Willing to Lead
With the NCUA passing a proposed rule 2-1 requiring succession planning at all federally insured credit unions, Randy Karnes shares his thoughts on what “broad discretion” actually means and what credit unions should be focusing on.
House Passes Marijuana Banking Measure for Sixth Time
The House passed marijuana banking legislation for the sixth time, sending it to the Senate, where its fate remains uncertain, reports David Baumann of the Washington Credit Union Daily.
Building and Maintaining a Strong Team
Creating a well-rounded and supportive team requires more than a few ice breakers and trust-building exercises. Laura Welch-Vilker dives into the consistent effort and tactics that go into building and maintaining a team.
Bluestone’s Digital Expansion: Where Credit Union Meets FinTech
When Bluestone Federal Credit Union needed a way to service a large number of counties at once, they found their solution in the form of an online-only, FinTech-inspired expansion to their credit union. But how does a completely digital branch function under a physical credit union? And how can FinTech and credit unions combine? Emily Claus met with President Jeff Jorgensen to learn more.
The Secret to Planning a Hybrid Event
Julie Gessner sat down with friend and hybrid meeting expert Michelle Bottrall to talk about how it’s not enough to just do in-person or online-only events; you need to provide attendees with a hybrid experience.
CFPB to Consumers: Tell Us About ‘Junk Fees’
The Consumer Financial Protection Bureau is directly appealing to consumers to provide details about so-called “junk fees” they have been charged by financial services providers, reports David Baumann of the Washington Credit Union Daily.
Don’t Let Your Process Documentation Fall by the Wayside
Every member of your team is a link in your organization’s chain. Losing a team member means a break in the chain where both information and processes are lost. This is why, Brendan Lindsey argues, it is critical for everyone in your organization to document their processes.
Talk Is Cheap, NCUA Involvement Isn’t
NCUA is going to discuss credit union succession planning, and credit unions may come to regret it, says CUSO Mag Supervising Editor Esteban Camargo. Is NCUA involvement a good thing or will it just be one more expense line?
Teenagers May Not Know About Credit Unions, But Neither Does Your Aunt
It’s no secret that the public’s understanding of credit unions is woefully limited, and while there may be no easy fix, Emily Claus has some ideas on how you can tweak your marketing to help non-members better understand who we are.
