Are You Leveraging the Advantages of a Credit Union Controlled P2P?
While payment apps are rising in popularity, they can be inconvenient and leave members open to security risks. AJ Schalk explains the benefits of having an integrated P2P service at your credit union.
The Anatomy of a Ransomware Incident (And What We Learned)
As ransomware attacks grow more intricate, credit unions need to be constantly prepared for the worst. Matt Sawtell breaks down a recent ransomware incident and lessons learned for both the credit union and the parties involved.
Then and Now: A Case for Automated Testing
While some may argue the benefits of having a human eye to review software, Allyn VanDyk makes the case for automated testing with years of experience as evidence.
When Swans Attack: Identifying Threats to a Credit Union’s Business Continuity
Business Continuity Coordinator Patrick Schumaker discusses the threat assessment process of a robust business continuity plan, and why it is important to consider all risks—even those that seem outlandish.
Are You Working With Your Members Remotely?
Kyle Karnes urges credit unions to evaluate which channels and tools they may be overlooking in order to work with members remotely.
Is Automation Always the Best Option?
Vice President of Quality Control Mary VanAntwerp discusses the wave of self-service and automation and whether adopting that technology in software development is positive or negative.
Bold Vision for a Bold Future: A Case Study in Eliminating In-Person Teller Lines
In the age of self-service, many credit unions are asking themselves if they need a teller line anymore or if it can be done away with. Rick Preble of RVA Financial Credit Union has done exactly that, replacing his teller lines with ITMs. John Beachamp examines the motive behind the decision, the process, and how members took the shift.
Five Things You Should Know About Your Internet Domain Name
Web Developer Tony Muka shares five things all credit unions should know about their domain name and how they can find that information.
The Benefits of Card Controls and Push Notifications
With self-service still at the forefront of banking, offering members features such as card controls and push notifications seems like a no-brainer. But how do these features work and what benefits will they provide your members? Nicole Cooper shares her thoughts.
Elder Financial Exploitation: How to Detect and Respond
Scams and fraud targeting the elderly are more prevalent than ever, so how can credit unions be on the lookout for suspicious activity regarding their older members? Marvin Johnson shares some red flags to look out for and how to take action.
