One Scam, Two Scam, Old Scam, New Scam
The more things change, the more they stay the same, or at least so it goes in the world of scammers. CUSO Magazine’s Esteban Camargo documents some of the oldest scams around as well as some newer ones that attempt to con your members out of their money.
Cybersecurity Awareness Month: Protect Your Credit Union and Your Members
October is Cybersecurity Awareness Month, and to celebrate the occasion, Emily Claus looks back on the history and importance of the month, and how your credit union can make the most of it.
Our Industry and Cybersecurity in 2023 and Beyond
As we head into Cybersecurity Awareness Month, Matt Sawtell examines the current state of cybersecurity in the credit union industry, where it’s going, and what credit unions should be doing to improve their security and prepare for increasingly high demands in examinations and insurance.
Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots
In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/
Alt text: What Is It and What Is It Good For?
Learning the dos and don’ts of alt text can seem overwhelming, and users may be tempted to add as much as they can. Accessibility expert Susanna Wojtkowiak explains the best methods for adding alt text without overwhelming those who need it most.
Why AI Cannot Replace Your Writer: Part Two
In the final part of her series on AI-generated content, Emily Claus delves into the legal and ethical concerns, including several lawsuits, currently surrounding the use of AI material and why using it for anything important at the moment would be a misstep.
From Pencil to Paperless: Changes in Accounting Technology
Becky Frankowski reflects on 30 years in accounting, how systems and technologies have changed during her tenure, and what concerns there might be surrounding these changes.
Email Security Technologies Your Credit Union Should Be Implementing
Financial institutions depend on email for daily communications, meaning if email is compromised, the credit union and member information are also compromised. Chris Shelton shares three email security tools your credit union can implement to keep your information safe.
Assess Your Cybersecurity Routinely to Improve Resilience
Cybersecurity can be a large and overwhelming topic, and with so many different areas to jump into, knowing where to start can be a difficult task. Thankfully, cybersecurity expert Andrew Hinson has some great tips for approaching cybersecurity from a higher level.
Is Audio Banking Dead?
At first glance, one might assume that audio banking is slowly disappearing as digital methods become increasingly popular and convenient. But there’s more to the story, says Brian Maurer, who argues that thanks to devoted members, audio banking may live longer than expected.
