AI and Behavioral Science: Crack the Code to Member Action
Experts agree that personalization is the secret sauce to any good marketing strategy, but how do credit unions go about achieving that? Ashleigh Craven of Pocketnest shares how credit unions can leverage AI to reach a perfect level of personalization and enhance the member experience.
Payments, Fraud, and AI—Oh My!
As members enjoy the ability to move money more easily, they also open themselves to risk. Amanda Crocker, President of SWIVEL, shares how credit unions can adopt these new technologies while also staving off fraud by finding the right partner.
Credit Union Leaders: Your Robot Butler Is Reporting For Duty
As many fear AI is here to replace workers, Rick DeLisi reminds credit unions that these tools can and should be used to support and assist employees, not take over their work.
Aligning Cybersecurity with Business Objectives for Credit Unions
When considering cybersecurity needs, Steve Soukup encourages credit unions to build a robust plan that takes into account all possibilities and involves every team in the organization, not just IT.
How AI Can Help Your Credit Union Uphold Financial Literacy
As we wrap up Financial Literacy Month, Jake Tyler shares how your credit union can use AI to solve unique issues facing certain members and support them in their financial education.
Delving Into Digital: Credit Unions and Stablecoin
As credit unions begin dipping their toes into the pool of digital assets, Risk Analyst Alex Fleming explains legislation regarding Stablecoin coming down the pipeline and what this means for our industry.
Reaping the Benefits of AI Efficiency Without Unforeseen Consequences
AI seems to be around every corner, with each and every developer toting their own and all the miraculous things it can do for you and your business. So how do you chose the right one? Andrea Argueta shares how you can find the right AI for the right purpose.
Spreadsheet Superpower: Using AI Assistants for Excel Formulas
As credit unions continue to find new ways to use and interact with AI, Daniel Kreuger shares how he uses the technology to support his daily work, particularly when creating spreadsheets and Excel formulas.
Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits
The rapid advancement of artificial intelligence has businesses chomping at the bit to take advantage and gain an edge on competitors, but it can come at a cost. Patrick Sickels warns of some of the ways lawyers can capitalize on the wild west of technology, and how credit unions can avoid falling victim to their payday schemes.
The Unique Challenge Facing Credit Unions
Credit unions pride themselves on member service, but can sometimes lack the product offering their members need. Joshua Herman encourages credit unions to look into wealth management products as a way to support members and generate income.
