Internal Controls 101 – Protecting Your Credit Union

Internal Controls 101 – Protecting Your Credit Union

With the prominent case of the embezzlement of $40 million at CBS Employees Credit Union still in the news, AuditLink’s Jim Vilker gets back to the basics of how credit unions can prevent this from happening at their own institutions. Welcome to Internal Controls 101!

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Get to Know Jeff Miller, OpsEngine Business Development Manager

Get to Know Jeff Miller, OpsEngine Business Development Manager

Get to know CU*Answers’ OpsEngine Business Development Manager Jeff Miller. We sat down with him and asked him a few questions about OpsEngine and the work they do for the cooperative CUSO.

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Why SEO Might Not Matter as Much as You Think

Why SEO Might Not Matter as Much as You Think

Are expensive SEO solutions really all they’re cracked up to be? Web developer Tony Muka, explains why starting at the basics of good quality content on your website matters more.

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How Necessity Has Driven the Evolution of Operations

How Necessity Has Driven the Evolution of Operations

What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.

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What We Learned at RSA: Phishing is Still King of All Scams

What We Learned at RSA: Phishing is Still King of All Scams

Phishing remains the King of All Scams. In this article, Dave Wordhouse and Patrick Sickels explain how and why, and offer thoughts on how to protect your own organization from this crime.

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What We Learned at RSA: Breach Response is as Important as Breach Prevention

What We Learned at RSA: Breach Response is as Important as Breach Prevention

Approximately 45,000 people attend the RSA Conference each year, one of the largest cybersecurity conferences nationwide. CU*Answers attends each year to learn the latest trends in cybersecurity technology, attack vectors, and compliance. In this series, we summarize what we learned to help our network remain current regarding cybersecurity events and report confidently to their boards, members, and examiners. This article discusses how and why having a well-tuned and tested incident response plan is a critical component of your cyber information security program.

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“We like the bigger receipts!”

“We like the bigger receipts!”

What would happen at your credit union if you could suddenly no longer access your image vault? Would you shut everything down? Crawl under your desk? Or simply put into action the disaster recovery plan you’ve created and tested? One credit union found out in short order how valuable testing a plan can be when the real deal hits.

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What We Learned at RSA: The Big Business of Cybercrime

What We Learned at RSA: The Big Business of Cybercrime

CU*Answers technical and compliance experts Dave Wordhouse and Patrick Sickels recently attended the RSA Conference to learn about the biggest cybersecurity threats facing credit unions today. In this first of a series, they take a look at the big business that is cybercrime, and the individuals responsible for some of the biggest cyber breaches.

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The Logic and Lipstick of GUI Design

The Logic and Lipstick of GUI Design

Have you ever tried to put lipstick on a pig? Amanda Grieves has, but probably not in the way you’re thinking. Read on to find out what years as a programmer has taught her about graphical user interfaces and how to balance trends with longevity when designing a great GUI.

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Is a Smiley Face a Legal Electronic Signature?

Is a Smiley Face a Legal Electronic Signature?

Ever considered what you’d do if you opened up a loan file only to find that the member signed his mortgage with a smiley face? John Beauchamp takes a look at the question “is a smiley face a legal signature”.

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