How to Build a Happy Workforce
While there is no one-size-fits-all solution to making your employees happy, Amber Overla provides some great places to start along with a few ways to show your staff they’re appreciated.
Socializing the Credit Union
Keegan Krajniak urges credit unions to take a step back from the new technology and streamlined processes and reflect on how they are investing in their communities and their members as people.
Are App Platforms the Future of Financial Services?
Chip Filson debates the self-service trend sweeping the financial industry and whether or not FinTech apps will take the place of brick and mortar in the future.
How to Get Your Members to Fall Back in Love with You
If you’ve noticed the love between your credit union and its members fading, now is the time to step in! Emily Claus shares how you can remind your members why they fell in love with your credit union in the first place and reignite the spark.
Talk Is Cheap, NCUA Involvement Isn’t
NCUA is going to discuss credit union succession planning, and credit unions may come to regret it, says CUSO Mag Supervising Editor Esteban Camargo. Is NCUA involvement a good thing or will it just be one more expense line?
Teenagers May Not Know About Credit Unions, But Neither Does Your Aunt
It’s no secret that the public’s understanding of credit unions is woefully limited, and while there may be no easy fix, Emily Claus has some ideas on how you can tweak your marketing to help non-members better understand who we are.
What is the Value of a Strategic Plan?
Chip Filson contemplates what value, if any, credit unions can find in strategic planning. And if there is value to be found, what’s the easiest way to get it out?
Is a New Era of Credit Union Chartering on the Horizon?
In 2021, the NCUA chartered four new credit unions, more than the previous three years combined. Emily Claus ponders if this is simply a one-off or a signal of changing times for de novo credit unions and the credit union chartering process.
Has the Credit Union System Lost its Entrepreneurial Edge?
Chip Filson discusses the student-run credit union boom of the 1980s and the excitement, inspiration, and drive that went along with it, begging the question: where did that entrepreneurial spirit go?
What Credit Unions Can Learn from Morris Plan Banks
Chip Filson contemplates the old Morris Plan Bank model, its history, its eventual downfall, and why credit unions purchasing banks might be following in its flawed footsteps.
